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Transportation Coordinator
Rise Baking Company • Minneapolis, MN 55405 • Posted 26 days ago
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In-person • Full-time • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Transportation Coordinator at Rise Baking Company is responsible for assisting with all steps of the delivery and transportation processes, serving as a liaison with key stakeholders. This role involves maintaining accurate records and data in TMS and SAP systems, processing freight invoices, managing freight claims, and collaborating with supply chain teams to troubleshoot and resolve customer service issues related to transportation and scheduling.
Responsibilities
- Preset delivery appointments using customer portals to ensure timely and efficient delivery schedules
- Maintain accurate records and data in TMS and SAP systems
- Process freight invoices, ensuring accurate and timely payments
- Research freight deliveries and report exceptions using accurate reason codes
- Process freight claims and provide follow-up including managing carrier disposition and ensuring resolution
- Review and address customer complaints related to transportation, providing timely resolution and feedback
- Create and manage ad hoc reports, delivering actionable data-driven insights that support informed decision making
- Collaborate with supply chain teams to troubleshoot and resolve customer service issues related to transportation and scheduling
- Serve as backup for the Transportation Analyst
- Comply with all food safety requirements, training, policies, and procedures
- Perform other job-related duties as assigned
Qualifications
Required
- Associate's or Bachelor's degree in logistics, supply chain management, or related field preferred
- 2+ years of logistics/supply chain support experience with a strong emphasis on freight coordination for both outbound and inbound logistics
- Knowledge of business office operations and supply chain operations/processes
- Logistics and transportation knowledge
- SAP knowledge
- Proficient in Microsoft Office
- Strong troubleshooting and problem-solving skills with the ability to proactively address issues
- Excellent communication skills with the ability to exchange accurate information with team, management, and customers
- Ability to work independently and efficiently in a professional manner
- Excellent planning, time management, and organizational skills with the ability to multitask and prioritize
- Ability to complete short- and long-term projects
Full Job Description
Job Purpose Provide assistance with all steps of delivery and transportation processes, serving as a liaison with key stakeholders.
Essential Functions
- Preset delivery appointments using customer portals to ensure timely and efficient delivery schedules
- Maintain accurate records and data in TMS and SAP systems
- Process freight invoices, ensuring accurate and timely payments
- Research freight deliveries and report exceptions using accurate reason codes
- Process freight claims and provide follow-up including managing carrier disposition and ensuring resolution
- Review and address customer complaints related to transportation, providing timely resolution and feedback
- Create and manage ad hoc reports, delivering actionable data-driven insights that support informed decision making
- Collaborate with supply chain teams to troubleshoot and resolve customer service issues related to transportation and scheduling
- Serve as backup for the Transportation Analyst - Comply with all food safety requirements, training, policies, and procedures
- Perform other job-related duties as assigned
Qualifications (Education, Experience, Competencies)
- Associate's or Bachelor's degree in logistics, supply chain management, or related field preferred
- 2+ years of logistics/supply chain support experience with a strong emphasis on freight coordination for both outbound and inbound logistics
- Knowledge of business office operations and supply chain operations/processes
- Logistics and transportation knowledge
- SAP knowledge
- Proficient in Microsoft Office
- Strong troubleshooting and problem-solving skills with the ability to proactively address issues
- Excellent communication skills with the ability to exchange accurate information with team, management, and customers
- Ability to work independently and efficiently in a professional manner
- Excellent planning, time management, and organizational skills with the ability to multitask and prioritize
- Ability to complete short- and long-term projects
Essential Functions
- Preset delivery appointments using customer portals to ensure timely and efficient delivery schedules
- Maintain accurate records and data in TMS and SAP systems
- Process freight invoices, ensuring accurate and timely payments
- Research freight deliveries and report exceptions using accurate reason codes
- Process freight claims and provide follow-up including managing carrier disposition and ensuring resolution
- Review and address customer complaints related to transportation, providing timely resolution and feedback
- Create and manage ad hoc reports, delivering actionable data-driven insights that support informed decision making
- Collaborate with supply chain teams to troubleshoot and resolve customer service issues related to transportation and scheduling
- Serve as backup for the Transportation Analyst - Comply with all food safety requirements, training, policies, and procedures
- Perform other job-related duties as assigned
Qualifications (Education, Experience, Competencies)
- Associate's or Bachelor's degree in logistics, supply chain management, or related field preferred
- 2+ years of logistics/supply chain support experience with a strong emphasis on freight coordination for both outbound and inbound logistics
- Knowledge of business office operations and supply chain operations/processes
- Logistics and transportation knowledge
- SAP knowledge
- Proficient in Microsoft Office
- Strong troubleshooting and problem-solving skills with the ability to proactively address issues
- Excellent communication skills with the ability to exchange accurate information with team, management, and customers
- Ability to work independently and efficiently in a professional manner
- Excellent planning, time management, and organizational skills with the ability to multitask and prioritize
- Ability to complete short- and long-term projects
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