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Receptionist HCC - PT EOW 8a-8p

PruittHealth • Monroe, NC 28111 • Posted 24 days ago

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In-person • Part-time • Entry Level

Job Highlights

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The Receptionist at PruittHealth performs day-to-day administrative secretarial and receptionist functions, including answering calls, maintaining confidentiality, typing documents, and supporting residents, families, and visitors. This role requires a high school diploma or equivalent, with a preference for candidates with at least two years of experience in a payroll, insurance, and/or clerical position.

Responsibilities

  • Answers incoming telephone calls and direct to appropriate person or department.
  • Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act and established personnel policies.
  • Types documents, reports, letters, etc. at least 50 words per minute with high accuracy.
  • Remains at repetitious tasks for long periods of time while completing paperwork.
  • Recognizes, responds to and/or reports resident emergency situations immediately.
  • Maintains strict confidentiality on all facility data.
  • Communicates with and supports residents, families, visitors, etc.
  • Maintains privacy of records, conditions, and other information relating to residents, employees, and facility.
  • Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.
  • Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.
  • Operates copier, office machines, computer, etc., as directed.
  • Prepares and mails statements in accordance with established billing procedures.
  • Assists in preparing time cards and distributing payroll checks.
  • Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
  • Greets visitors, guests, residents, salespeople, and others, and monitors or reports suspicious persons or situations to the Administrator.
  • Receives, sorts, and distributes mail as directed.
  • Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.
  • Conducts annual salary and wage surveys and reports findings to the Administrator.
  • Assists in reporting complaints and grievances from residents, families, visitors, and partners.
  • Assists with completing forms, reports, etc., that are not considered as essential functions.
  • Assists with supply inventory.

Qualifications

Required

  • High school diploma or equivalent
  • At least six months experience in payroll, insurance and/or clerical position

Preferred

  • Prefer two years of experience in a payroll, insurance and/or clerical position
  • Courses in payroll, bookkeeping, office procedures, and other related subjects

About PruittHealth

PruittHealth is a trusted health care company operating in Georgia, Florida, North Carolina, and South Carolina, offering a wide range of services including senior living, in-home health care, hospice, and skilled nursing. With over 50 years of experience, PruittHealth prioritizes personalized care for patients with various needs, providing expert care at 100+ locations.

Full Job Description

**JOB PURPOSE:**

The duties and responsibilities include performing the day-to-day administrative secretarial and receptionist functions of the facility in accordance with current established procedures, and as directed by the Office Supervisor.

**KEY RESPONSIBILITIES:**

1. Answers incoming telephone calls and direct to appropriate person or department.

2. Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.

3. Types documents, reports, letter, etc. at least 50 words per minute with high accuracy.

4. Remains at repetitious tasks for long periods of time while completing paperwork, etc.

5. Recognizes, respond to and/or report resident emergency situations immediately.

6. Maintains strict confidentiality on all facility data.

7. Communicates with and support residents, families, visitors, etc.

8. Maintains privacy of records, conditions and other information relating to residents, employees and facility.

9. Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.

10. Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.

11. Operates copier, office machines, computer, etc., as directed.

12. Prepares and mail statements in accordance with established billing procedures.

13. Assists in preparing time cards and distributing payroll checks.

14. Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.

15. Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator.

16. Receives, sorts and distributes mail as directed.

17. Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.

18. Conducts annual salary and wage surveys and reports finding to the Administrator.

19. Assists in reporting complaints and grievances from residents, families, visitors and partners.

20. Assists with completing forms, reports, etc., that are not considered as essential functions.

21. Assists with supply inventory.

**MINIMUM EDUCATION REQUIRED:**

High school diploma or equivalent

**MINIMUM EXPERIENCE REQUIRED:**

At least six (6) months experience in payroll, insurance and/or clerical position.

**ADDITIONAL QUALIFICATIONS: (Preferred qualifications)**

Prefer two (2) years of experience in a payroll, insurance and/or clerical position.

Courses in payroll, bookkeeping, office procedures, and other related subjects.

**Family Makes Us Stronger.** Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you! **_Apply Now_** to get started at PruittHealth!

_As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status._