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Assistant Store Manager
Goodwill Northern New England • Salem, NH 03079 • Posted 25 days ago
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In-person • Full-time • Junior Manager
Job Highlights
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As the Assistant Store Manager at Goodwill Northern New England, you will support the Store Manager in various aspects such as hiring, team building, and daily management of store personnel to achieve sales goals, control expenses, and ensure the company's mission is positively represented. The role requires strong leadership skills, experience in scheduling, team supervision, and customer service while meeting productivity goals. Prior experience in retail at a supervisory level, preferably with a shift supervisor background in a multi-line retail environment, is desired.
Responsibilities
- Assist the Store Manager in hiring, team building, and day-to-day management of store personnel.
- Achieve the sales plan and control expenses.
- Protect company assets.
- Ensure the mission of Goodwill Northern New England is positively shared with customers.
- Supervise scheduling, team supervision, and customer service to attain productivity goals.
Qualifications
Required
- Three years of retail experience plus a minimum of one year of supervisory experience or relevant Goodwill Retail experience.
- Must be customer centered.
- Demonstrate attention to and understanding of sound business practices.
- Exhibit a high level of integrity and business ethics.
- Ability to adapt in a growing and changing environment.
- Ability to motivate and lead others.
- Strong problem-solving skills and the ability to make good decisions.
- Must be goal orientated and results driven.
- Exemplifies high standards of integrity and trust.
- Excellent communicator and listener.
- High School Diploma/GED.
- Automobile insurance and Driver's License - Class C.
- 2 years of experience in a retail environment.
- 1 year of experience in a supervisory position.
Preferred
- Hiring skills: Advanced.
- Computer proficiency: Advanced.
- Ability to multitask: Advanced.
- Cashiering skills: Expert.
- Written communication skills: Expert.
- Verbal communication skills: Expert.
- Customer service skills: Expert.
- Delegation skills: Advanced.
- Conflict resolution skills: Advanced.
- Data analysis skills: Advanced.
- Growth opportunities motivation.
- Ability to make an impact motivation.
About Goodwill Northern New England
Goodwill Northern New England is a nonprofit social enterprise operating in Maine, New Hampshire, and Vermont. They provide job training, career placements, health care supports, and direct employment opportunities through their retail and cleaning enterprises. Goodwill NNE stands out for its commitment to environmental sustainability by diverting over 50 million pounds of donated goods from landfills annually.
Full Job Description
Description
Location: Salem, New Hampshire
Job Summary:
As the Assistant Store Manager, you will assist the Store Manager in the hiring, team building, and day-to-day management of store personnel to achieve the sales plan, control expenses, protect company assets, and ensure the mission of Goodwill Northern New England is positively shared with customers.We require candidates to have strong leadership skills and experience in scheduling, team supervision, and customer service while attaining productivity goals. Prior experience in retail at a supervisory level is also required-preference for those with a shift supervisor background in a multi-line retail environment.
Minimum Requirements:
+ Three years of retail experience plus a minimum of one year of supervisory experience or relevant Goodwill Retail experience
+ Must be customer centered
+ Demonstrate attention to and understanding of sound business practices
+ Must exhibit a high level of integrity and business ethics
+ Ability to adapt in a growing and changing environment
+ Ability to motivate and lead others
+ Strong problem-solving skills and the ability to make good decisions
+ Must be goal orientated and results driven
+ Exemplifies high standards of integrity and trust
+ Excellent communicator and listener
In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:
+ Medical, Dental, Life, and Vision insurance.
+ 403(b) retirement plan with employer match.
+ Paid Short & Long Term Disability.
+ Generous PTO Plan.
+ 30% Employee discount at Goodwill stores in ME, NH & VT.
+ And more!
What makes Goodwill NNE special is how much we care about our employees. We offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. They also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.
Qualifications
Skills
Required
+ Leadership: Expert
+ Team Building: Expert
Preferred
+ Hiring: Advanced
+ Computer proficiency: Advanced
+ Ability to multitask: Advanced
+ Cashiering: Expert
+ Communication - written: Expert
+ Communication - verbal: Expert
+ Customer Service: Expert
+ Delegation: Advanced
+ Conflict Resolution: Advanced
+ Data Analysis: Advanced
Behaviors
Preferred
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
+ Team Player: Works well as a member of a group
+ Leader: Inspires teammates to follow them
Motivations
Preferred
+ Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
+ High School Diploma/GED or better
Licenses & Certifications
Required
+ Automobile insurance
+ Drive. Lic. - Class C
Experience
Required
+ 2 years: Experience in a retail environment.
+ 1 year: experience in a supervisory position.
Preferred
+ Previous management experience.
Location: Salem, New Hampshire
Job Summary:
As the Assistant Store Manager, you will assist the Store Manager in the hiring, team building, and day-to-day management of store personnel to achieve the sales plan, control expenses, protect company assets, and ensure the mission of Goodwill Northern New England is positively shared with customers.We require candidates to have strong leadership skills and experience in scheduling, team supervision, and customer service while attaining productivity goals. Prior experience in retail at a supervisory level is also required-preference for those with a shift supervisor background in a multi-line retail environment.
Minimum Requirements:
+ Three years of retail experience plus a minimum of one year of supervisory experience or relevant Goodwill Retail experience
+ Must be customer centered
+ Demonstrate attention to and understanding of sound business practices
+ Must exhibit a high level of integrity and business ethics
+ Ability to adapt in a growing and changing environment
+ Ability to motivate and lead others
+ Strong problem-solving skills and the ability to make good decisions
+ Must be goal orientated and results driven
+ Exemplifies high standards of integrity and trust
+ Excellent communicator and listener
In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:
+ Medical, Dental, Life, and Vision insurance.
+ 403(b) retirement plan with employer match.
+ Paid Short & Long Term Disability.
+ Generous PTO Plan.
+ 30% Employee discount at Goodwill stores in ME, NH & VT.
+ And more!
What makes Goodwill NNE special is how much we care about our employees. We offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. They also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.
Qualifications
Skills
Required
+ Leadership: Expert
+ Team Building: Expert
Preferred
+ Hiring: Advanced
+ Computer proficiency: Advanced
+ Ability to multitask: Advanced
+ Cashiering: Expert
+ Communication - written: Expert
+ Communication - verbal: Expert
+ Customer Service: Expert
+ Delegation: Advanced
+ Conflict Resolution: Advanced
+ Data Analysis: Advanced
Behaviors
Preferred
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
+ Team Player: Works well as a member of a group
+ Leader: Inspires teammates to follow them
Motivations
Preferred
+ Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
+ High School Diploma/GED or better
Licenses & Certifications
Required
+ Automobile insurance
+ Drive. Lic. - Class C
Experience
Required
+ 2 years: Experience in a retail environment.
+ 1 year: experience in a supervisory position.
Preferred
+ Previous management experience.
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