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Server Assistant - Hilton Cleveland Downtown

Hilton • Cleveland, OH 44101 • Posted 26 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Hilton Cleveland Downtown is seeking a Server Assistant to join their team. This role involves setting and clearing dining tables, stocking service stations, and assisting with table service to ensure outstanding guest service and financial profitability. The ideal candidate will have a solid knowledge of food and beverage service, a detail-oriented approach, and experience working in a time-sensitive atmosphere.

Responsibilities

  • Set and prepare tables for dining, including folding napkins, cleaning and placing tableware, serving water, etc.
  • Ensure tableware is in good and working condition and report any defects for repair
  • Stock, maintain and clean designated food station(s)
  • Assist food server(s) with table service, including serving beverages, breads, etc.
  • Retrieve and transport dirty tableware to dishwashing area
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

Qualifications

Required

  • Solidified knowledge of food and beverage service
  • Detail-oriented approach to work
  • Previous experience working in a time-sensitive atmosphere

About Hilton

Hilton is a leading global hospitality company that operates a diverse portfolio of hotels and resorts. Founded in 1919, Hilton offers a wide range of hotel accommodations, dining options, event spaces, and personalized guest services through its various brands like Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, and Hampton by Hilton. Hilton has a strong global presence, serving customers in 119 countries and territories, and remains a key player in the hospitality industry with a focus on innovation and customer satisfaction.

Full Job Description

The **Hilton Cleveland Downtown** is looking for a **Server Assistant** to join our team\!

Check us out: Hilton Cleveland \(https://www\.hilton\.com/en/hotels/cledohh\-hilton\-cleveland\-downtown/\)

We are seeking an energetic individual who is career driven, with a positive approach to hospitality\.

As the ideal candidate, you will:

+ Have a solidified knowledge of food and beverage service
+ Have a detail\-oriented approach to your work
+ Have previous experience working in a time\-sensitive atmosphere

Growing and developing our team into the future leaders of the hospitality world is engrained in our culture\. We are excited to provide you with the experience and knowledge that will continue to excel your career\!

\.\.\.Interested? Apply to join our team today\!

**What will I be doing?**

As a Server Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc\.
+ Ensure tableware is in good and working condition and report any defects for repair
+ Stock, maintain and clean designated food station\(s\)
+ Assist food server\(s\) with table service, including, but not limited to, serving beverages, breads, etc\.
+ Retrieve and transport dirty tableware to dishwashing area
+ Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

**What are the benefits of working for Hilton?\***

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

+ Go Hilton travel program: 100 nights of discounted travel
+ Access to your pay when you need it through DailyPay
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\!
+ Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
+ Flexible shifts and days off
+ Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care via AmazonCare
+ Mental health resources including free counseling through our Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ 401K plan and company match to help save for your retirement

\*\*Available benefits may vary depending upon property\-specific terms and conditions of employment

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**Job:** _Bars and Restaurants_

**Title:** _Server Assistant \- Hilton Cleveland Downtown_

**Location:** _null_

**Requisition ID:** _HOT0AX41_

**EOE/AA/Disabled/Veterans**