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Manager Business Solutions ISO
Dollar Tree • Chesapeake, VA 23326 • Posted 24 days ago
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In-person • Full-time • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Manager Business Solutions - Store Systems at Dollar Tree is a key leadership role responsible for defining and managing IT solutions for Store systems. This position serves as a strategic advisor to business units on IT-related issues, leads the team of Business Analysts, and manages projects through all phases of development to implementation. The role requires effective communication with all levels of management and the ability to work with cross-functional teams.
Responsibilities
- Serve as second in command and supporting leader of the Store Systems technology team
- Collaborate with technology teams to keep initiatives moving forward on the Portfolio Roadmap
- Contribute to the definition of roadmaps that align to long term business objectives
- Serve on departmental process improvement initiatives
- Coordinate business strategy with the tactical work of IT
- Educate business on applications and processes
- Help identify opportunities for business units to optimize and find efficiencies
- Help translate strategy and objectives into manageable, step-by-step action plans
- Step in and speak to the Store Systems Portfolio on behalf of the Director
- Manage relationships with stakeholders, and key vendors and service providers
- Perform team capacity planning, work prioritization and resource allocation
- Define and ensure adherence to project management processes, templates, standards
- Manage deliverable quality to ensure solutions meet requirements
- Develop and maintain project plans with detailed tasks, activities, deliverables and timelines
- Facilitate project schedules and meetings
- Document project decisions, action items, issues and risks
- Maintain project document repositories
- Serve as primary liaison with external vendors
- Maintain, manage and report on project financial budgets, actuals and forecasts
- Prepare project status reports and steering committee presentations
Qualifications
Required
- Bachelors in business, engineering, computer science, MIS or other four-year related degree and 8+ years of experience as a Program Manager equivalent-role, OR 10+ years of relevant experience
- Proficiency in MS Office suite, including MS Visio and SharePoint
- Advanced oral and written communication skills with strong ability to influence and work with cross-functional teams
- Strong understanding of Software Development Lifecycle
- Prior supervisory experience for direct reports
- Experience managing large, complex, cross-functional technology projects
- Retail Store relevant systems, operations execution work experience using various technologies: Point of Sale, Inventory Management, Communication and tasking, Mobile solutions, Workforce management, Reporting tools
- Proficient using Data Analytics tools and Query language
Preferred
- Retail or consumer products experience supporting technical initiatives and implementations
- Team player with aptitude to build and maintain positive and collaborative working relationships
- High attention to detail with analytical, critical thinking and problem-solving skills
- Self-starter with sense of urgency and drive to work towards results and meet deadlines in a constantly changing fast paced environment
- Ability to work independently, and manage multiple initiatives concurrently to completion
- Experience working in a multi-banner integration environment
- Experience managing the work of internal and external contractors
- PMP or other professional certification
About Dollar Tree
Dollar Tree is a prominent American discount variety store chain with over 15,000 stores in the United States and Canada, offering a wide range of products from trusted national and regional brands. The company provides various items, including household supplies, food, party supplies, health and beauty products, cleaning supplies, stationery, toys, and school supplies at the low price point of $1. In addition to its brick-and-mortar stores, Dollar Tree also operates an online store to meet the growing trend of online shopping.
Full Job Description
The Manager Business Solutions - Store Systems is responsible for defining and managing IT solutions for Store systems. This is a key leadership position that supports the Director in defining and managing IT solutions for Store System business needs. The Business Solutions Manager works as a supporting strategic advisor to their business units on the best options in solving IT related business issues (day to day and long term). This role will lead and manage the quality of the deliverables for the team of Business Analysts that are responsible for documenting business requirements for requested solutions/enhancements. This role will be assigned projects and is responsible for the communication and coordination of all phases of IT project development through implementation (design, development, test and production).This role must be able to effectively communicate with all levels of management both within and outside of the IT department.
**Primary Duties:**
+ Serve as second in command and supporting leader of the Store Systems technology team
+ Collaborate with technology teams to keep initiatives moving forward on the Portfolio Roadmap
+ Contribute to the definition of roadmaps that align to long term business objectives
+ Serve on departmental process improvement initiatives
+ Coordinate business strategy with the tactical work of IT
+ Educate business on applications and processes
+ Help identify opportunities for business units to optimize and find efficiencies
+ Help translate strategy and objectives into manageable, step-by-step action plans
+ Step in and speak to the Store Systems Portfolio on behalf of the Director
+ Manage relationships with stakeholders, and key vendors and service providers
**Lead and mentor team of Business Analysts**
+ Perform team capacity planning, work prioritization and resource allocation
+ Define and ensure adherence to project management processes, templates, standards
+ Manage deliverable quality to ensure solutions meet requirements
**Serve as primary project lead on selected initiatives**
+ Develop and maintain project plans with detailed tasks, activities, deliverables and timelines
+ Continuously assess and re-evaluate project priorities; develop contingency plans
+ Facilitate project schedules and meetings
+ Document project decisions, action items, issues and risks
+ Maintain project document repositories
+ Serve as primary liaison with external vendors
+ Maintain, manage and report on project financial budgets, actuals and forecasts
+ Prepare project status reports and steering committee presentations
+ Perform other duties as assigned to support business objectives and fulfill the corporate Mission
**Required Qualification**
+ Bachelors in business, engineering, computer science, MIS or other four-year related degree and 8+ years of experience as a Program Manager equivalent-role, OR 10+ years of relevant experience
+ Proficiency in MS Office suite, including MS Visio and SharePoint
+ Advanced oral and written communication skills with strong ability to influence and work with cross-functional teams
+ Strong understanding of Software Development Lifecycle
+ Prior supervisory experience for direct reports
+ Experience managing large, complex, cross-functional technology projects
+ Retail Store relevant systems, operations execution work experience using various technologies:
+ Point of Sale
+ Inventory Management
+ Communication and tasking
+ Mobile solutions
+ Workforce management
+ Reporting tools
+ Proficient using Data Analytics tools and Query language
**Preferred Qualifications**
+ Retail or consumer products experience supporting technical initiatives and implementations
+ Team player with aptitude to build and maintain positive and collaborative working relationships
+ High attention to detail with analytical, critical thinking and problem-solving skills
+ Self-starter with sense of urgency and drive to work towards results and meet deadlines in a constantly changing fast paced environment
+ Ability to work independently, and manage multiple initiatives concurrently to completion
+ Experience working in a multi-banner integration environment
+ Experience managing the work of internal and external contractors
+ PMP or other professional certification
**Primary Duties:**
+ Serve as second in command and supporting leader of the Store Systems technology team
+ Collaborate with technology teams to keep initiatives moving forward on the Portfolio Roadmap
+ Contribute to the definition of roadmaps that align to long term business objectives
+ Serve on departmental process improvement initiatives
+ Coordinate business strategy with the tactical work of IT
+ Educate business on applications and processes
+ Help identify opportunities for business units to optimize and find efficiencies
+ Help translate strategy and objectives into manageable, step-by-step action plans
+ Step in and speak to the Store Systems Portfolio on behalf of the Director
+ Manage relationships with stakeholders, and key vendors and service providers
**Lead and mentor team of Business Analysts**
+ Perform team capacity planning, work prioritization and resource allocation
+ Define and ensure adherence to project management processes, templates, standards
+ Manage deliverable quality to ensure solutions meet requirements
**Serve as primary project lead on selected initiatives**
+ Develop and maintain project plans with detailed tasks, activities, deliverables and timelines
+ Continuously assess and re-evaluate project priorities; develop contingency plans
+ Facilitate project schedules and meetings
+ Document project decisions, action items, issues and risks
+ Maintain project document repositories
+ Serve as primary liaison with external vendors
+ Maintain, manage and report on project financial budgets, actuals and forecasts
+ Prepare project status reports and steering committee presentations
+ Perform other duties as assigned to support business objectives and fulfill the corporate Mission
**Required Qualification**
+ Bachelors in business, engineering, computer science, MIS or other four-year related degree and 8+ years of experience as a Program Manager equivalent-role, OR 10+ years of relevant experience
+ Proficiency in MS Office suite, including MS Visio and SharePoint
+ Advanced oral and written communication skills with strong ability to influence and work with cross-functional teams
+ Strong understanding of Software Development Lifecycle
+ Prior supervisory experience for direct reports
+ Experience managing large, complex, cross-functional technology projects
+ Retail Store relevant systems, operations execution work experience using various technologies:
+ Point of Sale
+ Inventory Management
+ Communication and tasking
+ Mobile solutions
+ Workforce management
+ Reporting tools
+ Proficient using Data Analytics tools and Query language
**Preferred Qualifications**
+ Retail or consumer products experience supporting technical initiatives and implementations
+ Team player with aptitude to build and maintain positive and collaborative working relationships
+ High attention to detail with analytical, critical thinking and problem-solving skills
+ Self-starter with sense of urgency and drive to work towards results and meet deadlines in a constantly changing fast paced environment
+ Ability to work independently, and manage multiple initiatives concurrently to completion
+ Experience working in a multi-banner integration environment
+ Experience managing the work of internal and external contractors
+ PMP or other professional certification
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