Custodial Helper

CUSTODIAL HELPER

Summary Description:

• Under directions of the Facility Manager and/or Janitorial Supervisor, is responsible for keeping all buildings and grounds in clean, safe, and orderly condition.
• Provides quality customer service and ensures that all contracted custodial sites are serviced to satisfaction.
• Adheres to written work schedules and statements.
• Operate various janitorial cleaning equipments.
• Assist to coordinate set-up’s for meetings and special events.

Exemplary Duties / Responsibilities:

• Duties include wet and dry mopping floors, floor stripping and waxing; spot cleaning, vacuuming, and shampooing carpets.
• Furniture dusting, trash removal, window washing, and disinfecting equipment.
• Sanitize restrooms, sweeping, weed pulling; rubbish removal; and pressuring washing walls and concrete walkways.
• Reports safety hazards to the department supervisor.
• Other related duties as assigned.

Education/Experience:

• High School Diploma or equivalent.
• Minimum one to three years working experience or schooling in related field.
• Must have knowledge of cleaning chemicals.
• Must have knowledge of operating various janitorial equipment.
• Must have knowledge of floor care.

Skill:

• Must be hands-on and can adapt quickly to different situations.
• Operates with minimal supervision and able to follow complex verbal and/or written work instructions.
• Perform jobs independently or as a team.
• Perform all duties in a safe, efficient, and cost effective manner.

Core Competencies:

To perform the job successfully an individual should demonstrate the following competencies;

· Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in a group problem solving situations; uses reason even when dealing with emotional topics, people and/or situations

· Project Management – Develops project plans, coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities

· Technical Skills – Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others

· Customer Service – Responds promptly to customer needs; solicits employee feedback to improve service; responds to requests for service and assistance; meets commitments

· Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things

· Verbal Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills effectively; participates in meetings

· Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others views; gives and welcomes feedback; contributes to building a positive team spirit; promotes inclusiveness, puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed

· Diversity – Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment

Certifications/Licenses:

• Valid CA driver's license required.
• Certifications in floor care maintenance preferred.

Desirable Qualifications:

• Able to work with a diversified population and people with barriers to employment.
• Able to work efficiently, safely, and in a cost-effective manner.
• Able to follow directions with minimal instruction and supervision.

PHYSICAL ANALYSIS

Physical Demands and Working Conditions:

· Standing, walking, or sitting for up to 7 hours.

· Lifting, carrying, pushing, and pulling up to 50 lbs.

· Climbing, balancing, bending, crawling, and twisting required.

· Finger and manual dexterity required.

· Work inside and outside required.

· Work along and with others required.

Environment/Element Exposure:

· Vibrations, hazards (physical), fumes, dust, and odors: occasionally.

· Chemicals: Yes

· Extreme cold, heat, wet or humid conditions: occasionally.

This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Goodwill is a culturally diverse and inclusive organization.