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Community Association Manager

FirstService Residential • Chicago, IL 60684 • Posted 24 days ago

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In-person • Full-time • Mid Level Manager

Job Highlights

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As a Community Association Manager at FirstService Residential, you will provide strong leadership and management direction on behalf of the Board of Directors. This role involves serving as a liaison to the community, enhancing communication, enforcing legal compliance, and overseeing the operations of the association and staff management. This opportunity is located in the Streeterville neighborhood of Chicago, Illinois.

Responsibilities

  • Develop recommendations for community goals and lead action plans to achieve Board objectives.
  • Provide community leadership and guidance to ensure the needs or desires of the homeowners are being addressed.
  • Create and implement the annual working budget in partnership with the Board, and monitor monthly financial position of the association.
  • Ensure due diligence for the protection of client's funds, property, and assets against all reasonably foreseeable contingencies or losses.
  • Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports, summarize the priorities of each meeting with appropriate follow-up.
  • Maintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents.
  • Assess and monitor community needs, identify opportunities for improving service delivery methods and procedures, and develop new programs.
  • Recruit, hire, train, and supervise all community staff in accordance with the documented management plan.
  • Work closely with local emergency organizations to maintain established emergency and community evacuation plans.
  • Perform building inspection of interior and exterior of property, maintain on-site visibility throughout common areas and facilities.
  • Comply with all codes and regulatory requirements for the property, including assessing and correcting any violations received by various regulatory agencies.

Qualifications

Required

  • Active Community Association Manager license in the state of Illinois.
  • Understanding of physical building management, Condominium law, financial planning, and law affecting property management.
  • Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
  • Possess budgetary knowledge and control for the purpose(s) of executing programs within the community as well as related activities that may be cost-shared for the benefit of the community.
  • Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
  • Superior oral and written communication skills.
  • Community management experience or equivalent professional experience in a related field strongly preferred.

About FirstService Residential

FirstService Residential is the largest property management company in North America, specializing in providing full-service property management solutions to various community associations, including active adult communities, commercial properties, and condo associations. They also offer developer services for new projects and developments, along with additional services such as banking and insurance programs, property management accounting, and operational support to ensure smooth property management operations.

Full Job Description

**Job Overview:**

As aCommunity Association Manager,you'llprovidestrong leadership and management direction on behalf of the Board of Directors and FirstService Residential\.You'llserve as aliaisontothe community, enhance communication,enforce legal compliance,andoverseeoperationsof theassociation andstaffmanagement\.

This opportunity is available in the Streetervilleneighborhoodof Chicago, Illinois\.

**Your Responsibilities:**

+ Develop recommendations forcommunitygoals and lead action plans to achieve Boardobjectives\. 
+ Providecommunity leadershipandguidanceto ensure that the needs or desires of the homeownersarebeing addressed\.
+ In partnership with the Board, create and implement the annual working budget\.On a monthly basis, monitor and report on the financial position of the association\.
+ Ensure due diligence for the protection of client's funds, property, and assets against allreasonably foreseeablecontingencies or losses\.
+ Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports\.  Summarize the priorities of each meeting withappropriate followup\. 
+ Maintain a level of service excellence in all interactions with residents, vendors, staff, andcolleagues withknowledge and enforcement of the Community Governing Documents\.
+ Assess andmonitorcommunity needs:identifyopportunities for improving service delivery methods and procedures and developingnew programs\. Select and collaboratewith external vendorpartnersto implement programs or improvements\. 
+ Recruit, hire, train, and supervise all community staffin accordance withthe documented management plan\.Evaluate and make recommendationsforefficientand effectivesupport of the community\.
+ Work closely with local emergency organizations tomaintainestablished emergency and community evacuation plans asappropriate\. 
+ Perform building inspection of interior and exterior of property\. Maintain on\-site visibility throughoutcommon areasand facilities\.
+ In accordance withthe Illinois Condo Act and FirstService Residential policies,complywithall codes and regulatory requirements for the property, including assessing and correcting any violations received by various regulatory agencies\.

**Skills & Qualifications:**

+ Active Community Association Manager license in the state of Illinois\.

+ Understanding of physical building management, Condominium law, financial planning, and law affecting property management\.
+ Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions\. 
+ Possess budgetary knowledge and control for the purpose\(s\) of executing programs within the community as well as related activities that may be cost\-shared for the benefit of the community\. 
+ Mustpossessa high energy attitude and an ability to multi\-task/prioritize different projects at any given time\.
+ Superior oral and written communication skills\.
+ Community management experience or equivalent professional experience in a related field strongly preferred\.

**Supervisory Responsibilities** **:**

+ Supervisemanagement office and association staff members\.Where applicable, association staff may be members of local unions\.

**What We Offer** **:**

As a full\-time associate, you will be eligible for full comprehensive benefitsincluding your choiceof multiple medical plans, dental, vision, life insurance, short\-termandlong\-term disability, legal, identity theft, and pet insurance\. You will also be eligible for company\-paid life insurance and benefits from our employeeassistanceprogram\. In addition, you will be eligible for paid time off, paid holidays,tuition reimbursement,and a 401\(k\)with company match\.

**Disclaimer Statement**

The above informationonthis description has been designed toindicatethe general nature and level of work performed by employees within this classification\. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job\. This is not an all\-inclusive job description; therefore, management has the right to assign or reassign schedules,dutiesand responsibilities to this job at any time\.

\#LI\-MM1