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Sr. Specialist - Technology

Ascension Health • Remote • Posted 23 days ago

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Remote • Full-time • Senior Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Senior Specialist - Technology at Ascension Health provides operational support for the Strategy Realization Office (SRO) department, focusing on managing one of the SRO's functions such as Methodology, Change, Quality, Reporting, and Delivery to ensure effective project delivery. This role involves supporting leadership to evolve and enhance SRO functions, driving adoption of PM standards and practices, managing quality checks, supporting project assessments, and providing change management support.

Responsibilities

  • Support leadership to evolve and enhance an SRO function as part of our PM support model
  • Drive adoption of our PM standards and practices and support continuous improvement of our methodology
  • Manage quality checks to ensure adherence to our PM standards and practices
  • Support project assessments and deep dives on problem projects to get them back on track
  • Bring visibility to leadership and stakeholders through dashboards and reports
  • Provide change management support to ensure clear understanding, knowledge, and ability for PMs to perform their responsibilities effectively

Qualifications

Required

  • High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience
  • Masters degree in Business or IT or an equivalent combination of education and/or experience
  • 5-10 years related experience (IT Project Mgt, Program Mgt, Portfolio Mgt, PMO)
  • Process Improvement experience

Preferred

  • PMP, Lean Six Sigma, Change Management certifications
  • Change Management experience
  • Experience with ServiceNow and Smartsheet as PPM tools

About Ascension Health

Ascension Healthcare Services is a California-based premier home health care provider that offers individualized services to help patients recover, regain independence, and maintain self-sufficiency in the comfort of their own homes. Their mission focuses on putting patients first and providing outstanding care tailored to their unique needs, while upholding applicable civil rights laws to ensure no discrimination. Contact them via phone, fax, or online to learn more about their compassionate and exceptional home healthcare services.

Full Job Description

**Details**

+ **Department:** Applications and Platforms

+ **Schedule:** 8 hour shift, Monday-Friday

+ **Location:** Remote

**Benefits**

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._

**Responsibilities**

**Job Summary/Purpose**

The Sr Specialist provides operational support for the Strategy Realization Office (SRO) department. This individual will be responsible for managing one of the SRO's functions which includes Methodology, Change, Quality, Reporting and Delivery as part of our PM support model to ensure PMs are able to deliver project effectively.

**Functional Responsibilities**

+ Support leadership to evolve and enhance an SRO function as part of our the PM support model

+ Drive adoption of our PM standards and practices and support continuous improvement of our methodology over time working with other PMO Delivery functions in the organization

+ Manage quality checks to ensure the adherence to our PM standards and practices, and the reliability of our Project, Program and Portfolio data

+ Support project assessments and deep dives on problem projects to get them back on track

+ Bring visibility to leadership and stakeholders through dashboards and reports to make timely data-driven decisions

+ Provide change management support to ensure there is clear understanding, knowledge, and ability for PMs to perform their responsibilities effectively

**Leadership/Interpersonal Skills**

+ Excellent facilitation and influence skills to work with stakeholders at all levels. Builds trust and respect with key stakeholders

+ Strong communication and presentation skills to engage with stakeholders through various channels

+ Applies critical thinking and analytical skills to drive the work across the team

+ Demonstrates proactive behaviors and self-management techniques, supporting leadership to operationalize our SRO roadmap and achieve our goals

+ Able to see the big picture, understanding the details, and making the connections of the work effort

+ Regularly exercises independent judgment on matters of significance including making recommendations on management

+ Leads basic or moderately complex projects/activities on semi-regular basis

+ Assists senior professionals in determining methods and procedures for new tasks

+ Begins to influence department's strategy

+ Often operates in ambiguous situations

+ Identifies areas for possible improvements and proactively addresses problems within scope of responsibility

+ Regularly makes recommendations on new processes, tools and services that can impact multiple projects and other functions

+ Makes recommendations to management on new processes, tools and techniques, or development of new products and services

+ Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists staff on non-routine or escalated issues

+ Works under minimal supervision, uses independent judgment requiring analysis of variable factors

+ Requires little instruction on day-to-day work and general direction on more complex tasks and projects

+ Collaborates with senior professionals in the development of methods, techniques and analytical approach

**Requirements**

Education:

+ High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required. 2 years of leadership or management experience preferred.

**Additional Preferences**

**Qualifications: Education and Work Experience:**

+ Masters degree in Business or IT or an equivalent combination of education and/or experience

+ 5-10 years related experience (IT Project Mgt, Program Mgt, Portfolio Mgt, PMO)

+ PMP, Lean Six Sigma, Change Management certifications a plus

+ Process Improvement experience

+ Change Management experience is a plus

+ Experience with ServiceNow and Smartsheet as PPM tools

\#AscensionTechnologies #LI-REMOTE

**Why Join Our Team**

When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

**Equal Employment Opportunity Employer**

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

**E-Verify Statement**

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)