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Beauty Supervisor (JFK Airport)
International Shoppes, LLC • Queens, NY 11415 • Posted 28 days ago
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In-person • Full-time • Junior Manager
Job Highlights
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The Beauty Supervisor at International Shoppes, LLC is responsible for overseeing the complete operation of designated areas, working closely with Terminal/Department management and associates to drive sales and ensure high levels of customer service. This role involves managing store operations in the absence of management, supervising beauty sales associates, adhering to U.S. Customs regulations, and ensuring professional client service.
Responsibilities
- Manage the store in the absence of management, demonstrating outside sales and customer service skills.
- Supervise beauty sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
- Adhere to U.S. Customs regulations and all company policies and procedures.
- Ensure client concerns are solved professionally
- Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
- Act as role models of professionalism, ethical behavior and effective decision making at all times.
- Delegate tasks and follow-up to ensure task completion.
- Observe and provide feedback of Associate performance.
- Motivate associate to perform at a high level
- Train employees to interact with clients in a professional manner
Qualifications
Required
- Minimum of three (3) years of retail experience
- Minimum of (2) years' experience in the beauty/cosmetics industry
- Minimum of one (1) year of supervisor/manager experience in the beauty/cosmetics industry
- Minimum of one (1) year of previous customer service or selling experience
- Ability to work in fast-paced environment
- Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
- Bi-lingual skills a plus (Spanish, Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)
- Must present professional appearance while interacting with clients
- Must be team oriented
- Must participate in semi-annual inventory
- Must pass airport security background check
About International Shoppes, LLC
IShoppes is a duty-free and specialty retailer that has been operating airport retail and duty-free facilities since 1951. They offer a wide selection of products including luxury fashion boutiques, jewelry, beauty products, fragrances, wines, spirits, tobacco, and food.
Full Job Description
Summary:
Supervisors are responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.
Responsibilities:
+ Manage the store in the absence of management, demonstrating outside sales and customer service skills.
+ Supervise beauty sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
+ Adhere to U.S. Customs regulations and all company policies and procedures.
+ Ensuring client concerns are solved professionally
+ Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
+ Act as role models of professionalism, ethical behavior and effective decision making at all time.
+ Delegating tasks and following-up to ensure task completion.
+ Observing and providing feedback of Associate performance.
+ Motivating associate to perform at a high level
+ Training employees to interact with clients in a professional manner
Education & Experience:
+ Minimum of three (3) years of retail experience
+ Minimum of (2) years' experience in the beauty/cosmetics industry
+ Minimum of one (1) year of supervisor/manger experience in the beauty/cosmetics industry
+ Minimum of one (1) year of previous customer service or selling experience
+ Ability to work in fast-paced environment
+ Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
+ Bi-lingual skills a plus (Spanish, Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)
Requirements:
+ Must present professional appearance while interacting with clients
+ Must be team oriented
+ Must participate in semi-annual inventory
+ Must pass airport security background check
Physical Requirements:
+ Must be able to lift up to 25lbs
+ Must be able to stand and/or walk for eight hours per shift
+ Must be able to bend, kneel and stoop
Benefits:
+ Medical
+ Dental
+ 401K
+ Paid time off
+ Merchandise Discounts
Employment is contingent upon successful completion of Port Authority Security Background check, driver's test and passing a physical to obtain a medical card for the Department of Transportation.
US Veterans are highly encouraged to apply.
To ensure that we continue to hire competent, ethical and trustworthy individuals, all candidates will be required to complete a thorough Port Authority Security background check and Driving Record prior to receiving any final offer of employment. We are an Equal Employment Opportunity Employer.
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Supervisors are responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.
Responsibilities:
+ Manage the store in the absence of management, demonstrating outside sales and customer service skills.
+ Supervise beauty sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
+ Adhere to U.S. Customs regulations and all company policies and procedures.
+ Ensuring client concerns are solved professionally
+ Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
+ Act as role models of professionalism, ethical behavior and effective decision making at all time.
+ Delegating tasks and following-up to ensure task completion.
+ Observing and providing feedback of Associate performance.
+ Motivating associate to perform at a high level
+ Training employees to interact with clients in a professional manner
Education & Experience:
+ Minimum of three (3) years of retail experience
+ Minimum of (2) years' experience in the beauty/cosmetics industry
+ Minimum of one (1) year of supervisor/manger experience in the beauty/cosmetics industry
+ Minimum of one (1) year of previous customer service or selling experience
+ Ability to work in fast-paced environment
+ Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
+ Bi-lingual skills a plus (Spanish, Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)
Requirements:
+ Must present professional appearance while interacting with clients
+ Must be team oriented
+ Must participate in semi-annual inventory
+ Must pass airport security background check
Physical Requirements:
+ Must be able to lift up to 25lbs
+ Must be able to stand and/or walk for eight hours per shift
+ Must be able to bend, kneel and stoop
Benefits:
+ Medical
+ Dental
+ 401K
+ Paid time off
+ Merchandise Discounts
Employment is contingent upon successful completion of Port Authority Security Background check, driver's test and passing a physical to obtain a medical card for the Department of Transportation.
US Veterans are highly encouraged to apply.
To ensure that we continue to hire competent, ethical and trustworthy individuals, all candidates will be required to complete a thorough Port Authority Security background check and Driving Record prior to receiving any final offer of employment. We are an Equal Employment Opportunity Employer.
Powered by JazzHR
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