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Beauty Advisor (JFK Airport) - Bilingual Mandarin

International Shoppes, LLC • Queens, NY 11415 • Posted 25 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Beauty Advisor at International Shoppes is responsible for selling specific brand merchandise and providing exceptional customer service to clients, while working with terminal management to drive sales. This role involves engaging with clients to understand their needs, recommending products, maintaining product knowledge, and ensuring the cleanliness and organization of the store. The position offers a base pay plus commission, benefits, merchandise discounts, paid time off, and a $500 sign-on bonus.

Responsibilities

  • Greet clients and engage them to ascertain their needs and/or wants.
  • Assist clients with finding merchandise and recommend additional merchandise or alternative.
  • Ensure highest level of customer service resulting in increased productivity and achieving sales goals.
  • Serve as the make-up, skincare, and fragrance expert with respect to brand specifics, services, merchandise, and procedures.
  • Demonstrate make-up, skincare, and fragrances and describe the results and benefits to the client.
  • Execute make-up, skincare, and fragrance merchandising and operational functions to company standards.
  • Responsible for the cleanliness of testers and all fixtures in the make-up and skincare areas and reports all problems to the appropriate management team member.
  • Maintain product knowledge, as well as knowledge about sales and promotions.
  • Maintain security standards with the store to ensure safety of clients, colleagues and merchandise.
  • Responsible for set-up and maintenance of promotions.
  • Assist with maintaining stock levels of brand merchandise.
  • Light cleaning of shelves, counters, and tables.
  • Other duties as assigned by management.

Qualifications

Required

  • High School diploma, GED or High School Equivalence Certificate
  • Proven knowledge and selling experience with cosmetics, skincare, and fragrances.
  • Minimum of one (1) year of previous customer service or selling experience
  • Ability to work in fast-paced environment.
  • Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
  • Bi-lingual Mandarin, Cantonese, or Korean REQUIRED
  • Travel is required for brand trainings and by International Shoppes
  • Must be flexible with schedule; Evening, Weekends and Holidays are MANDATORY!
  • Must present professional appearance while interacting with clients.
  • Ability to work in a team-oriented environment.
  • Participation in semi-annual inventory required.
  • Must pass airport security background check (JFK Airport).

About International Shoppes, LLC

IShoppes is a duty-free and specialty retailer that has been operating airport retail and duty-free facilities since 1951. They offer a wide selection of products including luxury fashion boutiques, jewelry, beauty products, fragrances, wines, spirits, tobacco, and food.

Full Job Description

$500 SIGN ON BONUS FOR JOINING OUR TEAM! (Details to Follow)

If you are a COSMETICS enthusiast who loves people and enjoys working in a fast-paced retail environment, this is the right fit for you. You're a multi-tasker who enjoys being on your feet. You want more than just a job; you want an opportunity to grow and build a career. We have great career opportunity in our stores - where many of our best ideas (and future managers) are born. You are passionate in providing premium customer service and willing to go above and beyond to achieve customer satisfaction. Our customers will not only look to you for inspiration and advice; they'll also demand fast-paced service. If you are driven to succeed, Your Duty Free and Travel Retail Experts would like to have you on board!

International Shoppes is hiring!

The Beauty Advisor will be responsible for selling specific brand merchandise and providing exceptional customer service to our clients, while working with terminal management to drive sales.

Perks & Benefits:

+ Full Time 40 hours/week

+ Base pay, + commission

+ Benefits: Medical, Dental, 401K

+ Merchandise Discounts

+ Paid time off and vacations

+ Great work environment

Beauty Advisor Responsibilities:

+ Greet clients and engage them to ascertain their needs and/or wants.

+ Based on the clients' needs and/or wants to assist them with finding merchandise and recommend additional merchandise or alternative.

+ Ensure highest level of customer service resulting in increased productivity and achieving sales goals.

+ Serves as the make-up, skincare, and fragrance expert with respect to brand specifics, services, merchandise, and procedures.

+ Demonstrates make-up, skincare, and fragrances and describes the results and benefits to the client.

+ Execute make-up, skincare, and fragrance merchandising and operational functions to company standards.

+ Responsible for the cleanliness of testers and all fixtures in the make-up and skincare areas and reports all problems to the appropriate management team member.

+ Maintain product knowledge, as well as knowledge about sales and promotions.

+ Maintain security standards with the store to ensure safety of clients, colleagues and merchandise.

+ Responsible for set-up and maintenance of promotions.

+ Assist with maintaining stock levels of brand merchandise.

+ Light cleaning of shelves, counters, and tables.

+ Other duties as assigned by management.

Education & Experience:

+ High School diploma, GED or High School Equivalence Certificate

+ Proven knowledge and selling experience with cosmetics, skincare, and fragrances.

+ Minimum of one (1) year of previous customer service or selling experience

+ Ability to work in fast-paced environment.

+ Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)

+ Bi-lingual Mandarin, Cantonese, or Korean REQUIRED

Requirements:

+ Travel is required brand trainings held by vendors and International Shoppes.

+ Must be flexible with schedule; Evening, Weekends and Holidays are MANDATORY!

+ Must present professional appearance while interacting with clients.

+ Ability to work in a team-oriented environment.

+ Must have valid passport, subject to international or domestic travel.

+ Participation in semi-annual inventory required.

+ Must pass airport security background check (JFK Airport).

Great opportunity to work for and be trained by great brands.

To ensure that we continue to hire competent, ethical and trustworthy individuals, all candidates will be required to complete a thorough Security background check prior to receiving any final offer of employment from International Shoppes.

Important information on our application process:

If you are shortlisted you will receive an email invitation to book into a phone/face to face interview. To ensure you don't miss out on this opportunity, please check your emails regularly, including your junk mail folder.

We are an Equal Opportunity Employer

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