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Program Specialist VI

DEPARTMENT OF STATE HEALTH SERVICES • Austin, TX 78703 • Posted 25 days ago

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In-person • Full-time • Senior Level

Job Highlights

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The Program Specialist VI at the Department of State Health Services performs highly advanced consultative services and technical assistance to Section programs regarding information technology (IT)-related program projects. This role involves planning, developing, and implementing major IT-related program projects, analyzing customer requirements, and developing strategies for improving IT-related program operations. The specialist also coordinates IT procurement, project work plans, and capital authority requests, and provides guidance on IT governance processes, policies, and standards.

Responsibilities

  • Analyzes business processes to identify opportunities and develop strategies for improvement.
  • Identifies problems in IT-related program operations across the Section and seeks solutions.
  • Provides leadership and coordination of project management processes and knowledge areas.
  • Works with managers, project sponsors, staff, contractors, and IT development teams to identify, define, and analyze business/system requirements.
  • Defines scope, develops project schedules, resolves issues, and reviews, testing, and implementing modifications to new and existing automated systems of new projects.
  • Maintains an open issue/resolution list and records and updates project issues and resolutions.
  • Escalates project issues for executive decisions as necessary.
  • Serves as senior technical consultant to programs in identifying issues and opportunities and facilitates appropriate action.
  • Provides highly advanced technical support to managers to plan, implement, and monitor programs and services.
  • Serves as liaison with project management and IT staff to resolve issues related to the project.

Full Job Description

Job/Position DescriptionPerforms highly advanced consultative services and technical assistance to Section programs regarding information technology (IT)-related program projects. Works under direction of the Maternal and Child Health (MCH) Director of Operations. Plans, develops, and implements major IT-related program projects. Analyzes customer requirements, procedures, and problems to automate processing or to improve existing systems. Develops strategies for improving IT-related program operations, writes work plans for projects, oversees and monitors progress. Applies principles of project management for these projects. Conducts detailed monitoring, analyses and review of processes and procedures to define and recommend solutions to problems. Prepares summaries and briefings for senior management on major projects. Coordinates and completes agency assignments on IT procurement, IT project work plans, and capital authority requests working with program managers, IT, and budget for accurate summaries of need and appropriate actions. Coordinates and manages projects on the IT Work Plan. Participates on the relevant agency IT-related teams and meetings. Coordinates Sectionand#146;s website and SharePoint. Provides guidance to managers in the development and integration of new procedures to improve programs, advises and interprets DIR, DSHS and HHSC IT governance processes, policies, procedures, rules, business practices, and standards. Reviews and validates IT business cases for programs, presents business cases to IRM, reviews IT. Determines and presents business cases for program IT projects needing capital authority, provides guidance on agency priorities, and approval of new capital IT projects.Essential Job Functions(30%) Analyzes business processes to identify opportunities and develop strategies for improvement. Identifies problems in IT-related program operations across the Section and seeks solutions. Provides leadership and coordination of project management processes and knowledge areas. Works with managers, project sponsors, staff, contractors and IT development teams to identify, define and analyze business/system requirements, define scope, develop project schedules, resolve issues, and reviewing, testing and implementing modifications to new and existing automated systems of new projects. Maintains an open issue/resolution list. Records and updates project issues and resolutions. Escalates project issues for executive decisions as necessary.(25%) Serves as senior technical consultant to programs in identifying issues and opportunities and facilitates appropriate action. Provides highly advanced technical support to managers in the entire section to plan, implement and monitor programs and services. Provides guidance to managers in the development and integration of new procedures to improve programs, advises and interprets DIR, DSHS and HHSC IT governance process, policies, procedures, rules, business practices, and standards, provides project management consultation to project sponsors, works with managers to improve operational efficiency including development of procedures internal to the Section, spearheads quality improvement efforts and special projects as needed.(20%) Serves as liaison with project management and IT staff to resolve issues related to the project, developing detail plans from high level plans and coordinating business and software development activities and assist with technical specifications. Tracks and manages resolution of business-rela https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=614231 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.