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Supervisor Community Health (On-site)

Baylor Scott & White Health • Dallas, TX 75219 • Posted 24 days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Supervisor Community Health is responsible for providing cultural mediation between the health care system, social services, and the community. This role involves overseeing program activities for efficient operations, maintaining outcomes data, supervising staff, and ensuring access to needed services. The position also contributes to building individual, community, and system capacity by increasing health knowledge and self-sufficiency.

Responsibilities

  • Supervises daily activities of the program to ensure efficient operations, including facilitating team meetings as directed by the program manager.
  • Maintains outcomes data and dashboard to allow for program evaluation.
  • Interviews, selects, trains, supervises, counsels and recommends termination of assigned employees in partnership with the program manager.
  • Oversees assigned staff and provide coverage when staff is on leave.
  • Performs administrative duties related to payroll and other related responsibilities.
  • Investigates, resolves and documents resolution of patient or staff complaints.
  • Communicates with team members regarding protocols and practices related to their assigned area.
  • Provides insight as a subject matter experienced on strategic initiatives related to the role of the Community Health Worker.

Qualifications

Required

  • Knowledge of the community the Community Health Worker will serve.
  • Ability to build and maintain an excellent team.
  • Excellent communication skills, both verbally and in writing.
  • Excellent interpersonal skills that encourage relationship building with a diverse group.
  • Capacity building and advocacy skills required.
  • Teaching skills needed.
  • Excellent organizational skills.
  • Must be computer literate with knowledge of Microsoft Office products.
  • Ability to effectively mentor community health workers.
  • High School Diploma/GED Equivalent
  • 3 Years of Experience
  • Certified Community Health Worker from Texas Department of State Health Services
  • Certified Community Health Worker Instructor required within 6 months of hire

About Baylor Scott & White Health

Baylor Scott & White Health is a leading not-for-profit healthcare system in the United States, offering a wide range of healthcare services including primary care, specialty care, and hospital services. Established in 2013 through the merger of Baylor Health Care System and Scott & White Healthcare, the company operates numerous hospitals, clinics, and outpatient facilities, with a headquarters in Dallas, Texas. They are committed to innovation, collaboration, integrity, and compassion for patients, and have a strong reputation for high-quality care and clinical excellence.

Full Job Description

**JOB SUMMARY**

The Supervisor Community Health is accountable for providing cultural mediation between the health care system, social services and the community. This position acts as a credible member and has a close knowledge of the ethnicity, language, socio-economic status and life experiences of the community served. This position also helps oversee people gaining access to needed services and the building of individual, community and system capacity by increasing health knowledge and self-sufficiency.

**ESSENTIAL FUNCTIONS OF THE ROLE**

+ Supervises daily activities of the program to ensure efficient operations, including facilitating team meetings as directed by the program manager.

+ Maintains outcomes data and dashboard to allow for program evaluation.

+ Interviews, selects, trains, supervises, counsels and recommends termination of assigned employees in partnership with the program manager.

+ Oversees assigned staff and provide coverage when staff is on leave.

+ Performs administrative duties related to payroll and other related responsibilities.

+ Investigates, resolves and documents resolution of patient or staff complaints.

+ Communicates with team members regarding protocols and practices related to their assigned area.

+ Provides insight as a subject matter experienced on strategic initiatives related to the role of the Community Health Worker.

**KEY SUCCESS FACTORS**

+ Knowledge of the community the Community Health Worker will serve.

+ Ability to build and maintain an excellent team.

+ Excellent communication skills, both verbally and in writing.

+ Excellent interpersonal skills that encourage relationship building with a diverse group.

+ Capacity building and advocacy skills required.

+ Teaching skills needed.

+ Excellent organizational skills.

+ Must be computer literate with knowledge of Microsoft Office products.

+ Ability to effectively mentor community health workers.

**BENEFITS**

Our competitive benefits package includes the following

+ Immediate eligibility for health and welfare benefits

+ 401(k) savings plan with dollar-for-dollar match up to 5%

+ Tuition Reimbursement

+ PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

**QUALIFICATIONS**

+ EDUCATION - H.S. Diploma/GED Equivalent

+ EXPERIENCE - 3 Years of Experience

**CERTIFICATION/LICENSE/REGISTRATION**

+ Community Health Worker (CHW): Certified Community Health Worker from Texas Department of State Health Services Required.

+ Cert Community Hlth Wkr Instr (CHW-I): Certified Community Health Worker Instructor required within 6 months of hire.

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.