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Plumbing Branch Manager
Benjamin Franklin Plumbing • Orlando, FL 32804 • Posted 29 days ago via ZipRecruiter
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In-person • Full-time • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Branch Manager at Service Minds, a member of the Altamont Capital Partners portfolio, is responsible for overseeing day-to-day operations at the branch, including training, developing, and retaining service and installation technicians. This role requires a strong foundation in plumbing experience and a passion for leadership. The ideal candidate will be a dynamic leader with a proven track record in the plumbing industry, capable of maximizing sales and profits for the branch.
Responsibilities
- Cares deeply about the team and holds them accountable to excellence
- Trains, develops, retains service and install technicians
- Builds winning atmosphere for the team
- Uphold “white collar” image in a “blue collar” industry
- Ensures work completed to code and customers satisfied
- Maximizes sales and profits for the branch
Qualifications
Required
- Plumbing experience is a must
- High EQ – able to connect, listen and understand people
- People first, selfless, servant leader mentality
- Excellent communication skills – written and verbal
- Trustworthy and high integrity – does what you say
- Experience leading and growing teams
Preferred
- Experience in the trades
Full Job Description
Job Description
About Us
At Service Minds, we put exceptional service at the heart of everything we do. As a proud member of the Altamont Capital Partners portfolio, we are the leading operators of Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour Heating & Air Conditioning. As a dominant franchise operator within the esteemed Authority Brands system, Service Minds is strategically positioned for significant growth throughout the Southeast.
Our dynamic and growth-oriented enterprise currently spans Florida, Alabama, and Georgia, with ambitious plans to expand further into new markets in the coming years. If you’re passionate about growth and eager to drive success within a company where service excellence is a core value, we invite you to join our team and shape the future with us.
Role Overview
We are seeking an exceptional Benjamin Franklin Plumbing Branch Manager to lead our team and oversee daily operations at our branch. This role involves not only managing the branch but also playing a crucial part in training, developing, and retaining our team of service and installation technicians.
Key Responsibilities
- Lead with passion and accountability, ensuring a culture of excellence within the team.
- Train, develop, and retain service and installation technicians to foster a high-performing team.
- Cultivate a positive work environment that aligns with our professional standards.
- Uphold our “white collar” image in the “blue collar” industry.
- Ensure compliance with industry codes and high customer satisfaction.
- Drive sales and profit growth for the branch.
Additional Duties
- Conduct and present technical and communication training for the team.
- Approve and finalize payroll.
- Perform routine performance reviews and manage technician schedules.
- Conduct job site visits and technician ride-alongs.
- Manage key performance indicators (KPIs) to drive sales and profit success.
- Oversee inventory management and maintain a professional business image.
- Address and resolve customer complaints and follow up on the permitting process.
Qualifications
- Proven experience in the plumbing industry is essential.
- Strong leadership skills with a track record of team success and growth.
- High emotional intelligence with the ability to connect, listen, and understand team members.
- Excellent communication skills, both written and verbal.
- Integrity and trustworthiness in all business dealings.
Compensation & Benefits
- Competitive guaranteed salary with performance-based monthly bonuses.
- Comprehensive benefits package including:
- FREE Health Savings Account - Medical plan for employees or they can choose between two additional low-cost medical plans.
- Dental & Vision insurance.
- Life Insurance coverage.
- Paid Time Off (PTO) and Paid Holidays
- 401(k) with employer match.
- Employee discounts with Mister Sparky, Benjamin Franklin Plumbing and One Hour Heating & Air Conditioning
- Access to a comprehensive suite of brands under Service Minds, offering career advancement and extensive benefits across multiple skilled trades.
Join us and become part of a dynamic team where your skills are valued, and growth opportunities are abundant. Apply now and start your career with Service Minds.
Disclaimer Statement: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
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