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Customer Account Representative
Insight Global • Remote • Posted 22 days ago
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Remote • Full-time • $30.00-$35.00/hr • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
Insight Global is seeking a fully remote Customer Account Representative to develop and maintain strong relationships with both external and internal customers, ensuring all requests are handled promptly, accurately, and with a high level of customer service. The role involves overseeing the daily collection of outstanding AR, updating system statuses, entering detailed notes on customer contact, assisting with billing inquiries, and promoting electronic payment options.
Responsibilities
- Develop and maintain strong relationships with both external and internal customers.
- Ensure all requests are handled promptly, accurately, and with a high level of customer service.
- Oversee daily collection of outstanding AR.
- Update system statuses.
- Enter detailed notes on customer contact and unidentified cash postings.
- Assist customers with billing inquiries.
- Promote electronic payment options.
Qualifications
Required
- 3+ years of experience in accounting, banking, real estate accounting, or a customer service role closely related to these areas.
- Proficiency with the entire MS Office Suite (Word, Outlook, Excel, and PowerPoint).
- Collections or AR experience
About Insight Global
Insight Global Education is an education company that offers transformative educational travel programs for university students, recent graduates, high schools, and community groups. They focus on providing safe, culturally vibrant, and educational experiences in remarkable locations around the world, connecting classrooms to communities. Their programs include curricular resources, workshops, and local experiences, with a strong emphasis on health and safety.
Full Job Description
A customer is seeking a fully remote Customer Account Representative.
- Develop and maintain strong relationships with both external and internal customers. Ensure all requests are handled promptly, accurately, and with a high level of customer service.
- Oversee daily collection of outstanding AR, including:
- Updating system statuses
- Entering detailed notes on customer contact and unidentified cash postings
- Assisting customers with billing inquiries
-Promoting electronic payment options
- This position can pay between $30-$35/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
- 3+ years of experience in accounting, banking, real estate accounting, or a customer service role closely related to these areas.
- Proficiency with the entire MS Office Suite (Word, Outlook, Excel, and PowerPoint).
- Collections or AR experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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