Retail Store Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Drive sales and meet or exceed sales targets through effective sales techniques, product knowledge, and customer engagement.
• Provide exceptional customer service by greeting and assisting customers, addressing inquiries and concerns, and ensuring a memorable shopping experience.
• Foster a customer-centric environment by building relationships with customers and providing personalized recommendations based on their preferences and needs.
• Actively work to build a customer portfolio, establish repeat customers, manage the customer base through in-store and online events, promotions, etc.
• Recruit, train, and motivate a high-performing retail team to deliver excellent service and achieve sales goals.
• Schedule staff effectively to ensure adequate coverage during peak hours and special events.
• Provide ongoing coaching and feedback to staff to enhance their product knowledge, sales skills, and customer service abilities.
• Manage inventory levels to ensure adequate stock levels and minimize out-of-stock situations.
• Conduct regular inventory audits and coordinate with headquarters to replenish stock as needed.
• Implement strategies to minimize shrinkage and loss prevention.
• Maintain the store's visual standards by ensuring that displays, signage, and product presentations are in line with brand guidelines.
• Implement creative merchandising techniques to showcase product assortments and highlight key collections.
• Regularly refresh displays and window presentations to attract customers and drive sales.
• Ensure compliance with company policies, procedures, and operational guidelines.
• Oversee store opening and closing procedures, including cash handling and security protocols.
• Collaborate with headquarters on marketing initiatives, promotions, and special events to drive traffic and increase sales.

Qualifications

Required

• Previous retail management experience, preferably in the fashion or lifestyle retail industry.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills.
• Proven track record of achieving sales targets and driving results.
• Proficiency in inventory management and retail operations.
• Creative flair and passion for design, fashion, and art.
• Flexible schedule, including evenings, weekends, and holidays.