Administrator, Dispatch

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Be available for on call 24/7 emergency response duty using rotation schedule for dispatch coordinators.
• Review and understand KPI's which indicate departmental performance.
• Execute strategic plans to support the seasonality of merchandise.
• Set up and assign freight loads to third party carriers utilizing online Transportation Management System and connecting software.
• Maintain current carrier files by updating and communicating required information to meet all Company, state, and federal freight transportation requirements and standards.
• Participate in cross-training activities for all dispatch positions to cover other positions as needed.
• Negotiate rates with carriers to ensure the most cost-effective transportation for the Company.
• Compile data and prepare various reports and correspondence as required.
• Receive and respond to telephone calls/requests from carriers and merchandisers to ensure customer requirements are met.
• Compile and maintain correct data for the software system from the Merchandising Department and vendors to ensure accurate transportation solutions.
• Dispatch freight and determine best methods to secure on-time delivery and correct freight payments.
• Maintain communications with carriers, brokers and vendors to determine status of freight loads and communicate appropriate information back to the Merchandising Department.
• Assist with special projects as required.

Qualifications

Required

• Experience Required: 0 to 6 months; 1 to 3 years
• Education Desired: Bachelors Degree
• Travel Required: Regional - Daily, 10 - 25%
• Age Requirement: At least 18 years of age; At least 21 years of age