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Benefits Administrator

Kelly Services • Remote • Posted 21 days ago

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Remote • Full-time • $20.00/hr • Temporary • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

As a Benefits Administrator at C&S Wholesale Grocers, you will provide exceptional support to employees by answering benefit-related questions and assisting with Open Enrollment processes. This fully remote position is particularly interested in bilingual candidates proficient in English and Spanish. You will play a crucial role in ensuring employees understand their benefits and have a positive experience throughout the process.

Responsibilities

  • Answer incoming calls through our Benefits Call Line and provide prompt and accurate assistance to employees regarding their benefit-related inquiries.
  • Guide employees through the Open Enrollment process, ensuring they understand their options and assisting with any necessary paperwork.
  • Maintain accurate records of employee interactions and update the benefits database accordingly.
  • Collaborate with the HR team to resolve complex benefit issues and escalate matters when necessary.
  • Stay up-to-date with changes in benefit plans, policies, and regulations to provide accurate and relevant information to employees.
  • Provide exceptional customer service and ensure a positive employee experience throughout the entire benefits process.

Qualifications

Required

  • High school diploma or equivalent; additional education in Human Resources or a related field is a plus.
  • Previous experience in benefits administration or a similar role is preferred.
  • Bilingual proficiency in English and Spanish is highly desirable.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and the ability to handle difficult or sensitive situations with empathy and professionalism.
  • Proficiency in using computer systems, databases, and Microsoft Office Suite.
  • Detail-oriented with strong organizational skills.
  • Ability to work independently and remotely, demonstrating self-motivation and accountability.
  • Flexibility to adapt to changing priorities and work schedules.

Full Job Description

**Bilingual Spanish / Call Center Benefits Administrator**

**Job Summary:**

As a Benefits Administrator at [Company], you will play a crucial role in providing exceptional support to employees by answering their benefit-related questions and assisting them with Open Enrollment processes. This is a fully remote position, allowing you to work from the comfort of your own home. We are particularly interested in candidates who are bilingual in English and Spanish. Join our team and make a positive impact on our employees' overall well-being.

Job Specifications:

- Job Type: Temporary

- Company: C&S WHOLESALE GROCERS

- Location: Remote

- Pay Rate: $20/hr

- Shifts:

- Morning Shift: 8:00 AM - 4:30 PM EST

- Afternoon Shift: 10:30 AM - 7:00 PM EST

- Start Date: October 7, 2024

- End Date: November 8, 2024

Roles and Responsibilities:

- Answer incoming calls through our Benefits Call Line and provide prompt and accurate assistance to employees regarding their benefit-related inquiries.

- Guide employees through the Open Enrollment process, ensuring they understand their options and assisting with any necessary paperwork.

- Maintain accurate records of employee interactions and update the benefits database accordingly.

- Collaborate with the HR team to resolve complex benefit issues and escalate matters when necessary.

- Stay up-to-date with changes in benefit plans, policies, and regulations to provide accurate and relevant information to employees.

- Provide exceptional customer service and ensure a positive employee experience throughout the entire benefits process.

Qualifications & Skills:

- High school diploma or equivalent; additional education in Human Resources or a related field is a plus.

- Previous experience in benefits administration or a similar role is preferred.

- Bilingual proficiency in English and Spanish is highly desirable.

- Excellent communication skills, both verbal and written, with the ability to explain complex benefit information in a clear and understandable manner.

- Strong problem-solving skills and the ability to handle difficult or sensitive situations with empathy and professionalism.

- Proficiency in using computer systems, databases, and Microsoft Office Suite.

- Detail-oriented with strong organizational skills to manage multiple tasks efficiently.

- Ability to work independently and remotely, demonstrating self-motivation and accountability.

- Flexibility to adapt to changing priorities and work schedules.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center.
Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.