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Part Time Client Care Coordinator - Furry Fellas Pet Service

Furry Fellas Pet Service LLC • Remote • Posted 25 days ago via ZipRecruiter

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Remote • Part-time • $14.00-$16.00/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

Furry Fellas Pet Service LLC is seeking a part-time Client Care Coordinator to work from home, located within the same time zone as Rhode Island or within 1 hour of the RI & MA time zone. The role involves scheduling reservations, answering client and staff questions, maintaining client management systems, and occasionally working holidays. The position offers a flexible schedule with shifts ranging from 9-5pm, 9-1pm, 3-5pm, and 7-9pm, along with every other weekend required. Training is provided at $14/hour, with potential increases based on efficiency and experience.

Responsibilities

  • Scheduling reservations and arranging pet care coverage
  • Answering clients & staff questions via email & phone
  • Keeping client management system and cloud drive docs up to date
  • Sending estimates & invoices
  • Entering in credit / debit / PayPal payments
  • Occasional holiday check-ins

Qualifications

Required

  • At least 6 months to 1 year prior experience working or volunteering with animals preferred
  • Bachelor's Degree preferred or Associate's Degree considered
  • STRONG verbal and written communication skills
  • Extremely reliable
  • Ability to work well independently, prioritize, strong attention to detail & organizational skills necessary
  • Cellphone (android or iPhone)
  • Up to date Laptop & high speed internet
  • A quiet place in your home where you can work without disruptions (home office)
  • Android cell phone or iPhone for logging into our phone system via App and texting manager
  • Prior experience working in a busy office setting / receptionist / admin assistant / pet reservation coordinator

Full Job Description

Job Description

Job Description

Furry Fellas is Hiring for a Part Time Client Care Coordinator

Work From Home: Must be located within the same time zone as Rhode Island or within 1hr difference of RI & MA time zone.

Furry Fellas Pet Service LLC currently has an opening for a Part Time Work from Home Client Care Coordinator

5-15 hrs per week, 2-4 days per week

Shifts would vary by the week and the schedule goes out a month at a time so you can plan ahead.

The hours range from 9-5pm (Day shift) or 9-1pm, 3-5pm (Split Day Shift) and 7-9pm (Night Shift).

Every other Weekend Required (Sat/Sun).

Will require occasional holiday check-ins which can be done anywhere with an internet / phone connection to monitor for client & staff emergencies.

Duties:

-Scheduling reservations and arranging pet care coverage

-Answering clients & staff questions via email & phone

-Keeping client management system and cloud drive docs up to date at all times

-Sending estimates & invoices

-Entering in credit / debit / PayPal payments

Compensation:

-$14-16per hour based on experience, flexibility and testing results.

NOTE:Training rate is $14/hour. Once able to work on your own efficiently, rate increases.

-Yearly pay increases

-Continuing Education & Certificate programs

-Birthday/ Holiday & Referral Bonuses

Qualifications:

-At least 6mos-1 year prior experience working or volunteering with animals preferred

-Bachelor's Degree preferred / Associate will be considered

-STRONG verbal and written communication skills

-Extremely reliable

-Ability to work well independently, prioritize, strong attention to detail & organizational skills necessary

-Cellphone (android or iPhone)

-Up to date Laptop & high speed internet

-A quiet place in your home where you can work without disruptions (home office).

-Android cell phone or iphone for logging into our phone system via App and texting manager

-Prior experience working in a busy office setting / receptionist / admin assistant / pet reservation coordinator

*Veterinary Receptionists and Pet Reservation Specialists are encouraged to apply*

Work from home opportunity. All aspects of the job are carried out from your home including training via computer, internet and cell phone

Interested candidates should submit the Client Care Coordinator application via our Employment page on our website. https://www.furryfellaspetsitting.com/about-us/employment/

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