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Retail Department Manager, Customer Experience

Michaels Arts and Crafts • Rochester Hills, MI • Posted 2 days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Retail Department Manager, Customer Experience at Michaels Arts and Crafts is responsible for delivering a customer-centric shopping experience by managing and delivering effective front-end operations and expectations. This role involves leading omnichannel processes, maintaining store recovery standards, and ensuring friendly customer service.

Responsibilities

  • Deliver a customer-centric shopping experience
  • Manage and deliver effective front-end operations and expectations
  • Lead omnichannel processes
  • Maintain store recovery standards
  • Ensure friendly customer service

Full Job Description

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

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