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Research Operations Manager
BayOne Solutions • Bellevue, WA 98009 • Posted 4 days ago via LinkedIn
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In-person • Full-time • $70.00-$78.00/hr • Temporary • Senior Level
Job Highlights
Using AI ⚡ to summarize the original job post
Join the design program management team at BayOne Solutions, where collaboration meets innovation. This role involves partnering with design, product, and engineering groups to manage projects ranging from visionary concepts to concrete product definitions. The position focuses on refining existing processes and pioneering new methodologies to enhance design workflows, with a strong emphasis on collaboration, transparency, and innovation.
Responsibilities
- Collaborate closely with design leadership to enhance process efficiency, communication, operations, and management.
- Lead the design process and operations for biannual planning cycles, mastering AirTable as we integrate this tool into our processes.
- Foster transparency among design teams, cross-functional partners, and third-party agencies.
- Engage in special projects alongside fellow design program managers to drive innovation and best practices.
Qualifications
Required
- A minimum of 10 years of relevant industry experience.
- Exceptional communication and interpersonal skills.
- A user experience background is highly desirable.
- Prior experience in eCommerce environments is considered a significant asset.
Preferred
- Backgrounds in design program management.
Full Job Description
Position Title: Research Operations Manager
Duration: Till Dec 2024 (Possible Extension)
Location: Bellevue, WA / Portland OR / San francisco, CA/ Austin, TX
Pay Rate: $70-78/hr. on W2
Description:
- Looking for a Senior Research Operations Manager with extensive experience in managing research operations at a global scale.
- The ideal candidate will bring extensive knowledge in implementing best-in-class governance practices, optimizing processes, and managing a global scale research and insights operation effectively.
- With proficiency in agile methodologies, this leader will be charged with delivering on a strategy and roadmap to transform the current operation into a world-class function, focusing on operational efficiencies, cost savings, and the integration of cutting-edge technologies and methodologies.
- A background in a global insights or research function is highly desired, as it will provide valuable context and experience to drive the organization forward.
- The ideal candidate would have strong experience working with technology platforms to deliver research and insights operations such as Qualtrics, Medallia, Forsta or similar CX operations.
Required:
- 10+ years of experience in research operations management within a global corporate environment, ideally within a global insights, research or analytics function.
- Demonstrated experience working with the Qualtrics CX platform or similar technologies and processes in the space of CX and insight.
- Experience with research and insights platform technologies ie: Qualtrics, Forsta, Medallia & other.
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