Temp PT Assistant Experience Manager (Minecraft Experience: Villager Rescue)

Our client, an immersive, interactive Minecraft adventure, is hiring a temporary part time Assistant Experience Manager to join the team at their location in Plano. This is a temporary position that will run from October to mid-January with the possibility to expend based on performance and the needs of the business. 14 to 20 weeks with the opportunity to move cities and become permanent.

Job Duties Include:

• Work with staff to develop and train qualified operating team members
• Assist with the scheduling, orientation, and training of hired operating team to ensure that team members are prepared
• Oversee onsite daily operations as needed including supporting standards for ticketing, cash management, and guest engagement
• Monitor experience operating standards, metrics and safety, and assigned budgets
• Coordinate on-site support as required by the producers, ticketing, customer care, and other teams
• Collaborate with team on crisis management and communication
• Provide daily updates and reports to leadership team
• Ad hoc duties as needed and assigned

Job Qualifications Include:

• High school diploma or equivalent
• Further education in hospitality management or related field preferred
• 2+ years of proven experience in a management role within the hospitality industry.
• Attraction, theme park, or touring experience preferred
• Familiarity with attraction and touring entertainment operations
• Proven excellence in leadership, team building, management and motivation skills
• Strong analytical, multitasking abilities, and problem-solving skills
• Excellent customer service and interpersonal skills
• Excellent verbal and written communication skills
• Proficiency in MS Office suite (Word, Excel etc.) and point-of-sale (POS) systems
• Ability to lift up to 50lbs. and stand for extended periods of time

Salary: $20/hr

*While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify Participation Posters.