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Receptionist

Pearle Vision • Chicago Ridge, IL 60415 • Posted 21 days ago

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In-person • Full-time • $19.00-$20.00/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

As a Receptionist at Pearle Vision, you will be the first point of contact for patients, providing exceptional service and ensuring a positive experience. This role involves answering phones, greeting patients, explaining procedures, processing claims, and entering patient orders. You will work in a supportive environment with opportunities for career growth, competitive compensation, and a comprehensive benefits package.

Responsibilities

  • Answers phones promptly and transfers calls to the appropriate individual or department.
  • Greets patients without delay; shows urgency in providing the highest level of service.
  • Determines the reason for the patient's visit and explains all required paperwork, tests, products, and services.
  • Processes claims and enters patient's orders.
  • Reviews patient information carefully and consults with the Managing Doctor/Retail when necessary.

Qualifications

Required

  • High School Graduate or equivalent
  • 1-2 years of experience in a retail environment

Preferred

  • Strong communication and listening skills
  • Strong interpersonal skills (friendly, caring, patient)
  • Sales skills
  • Familiarity and efficiency with computers and quick adaptation to new software
  • Strong organizational skills

Full Job Description

ABOUT US: This is not just a job..........it's a career path with endless possibilities in a vast and growing field. The happiness of those we serve depends on our associates' happiness, so you'll receive excellent compensation and a benefits package with additional perks designed to make you smile. We consider our work environment our sanctuary and make great efforts to protect it from negativity from the outside or within. The work you do will be challenging yet rewarding. But you'll earn more than a paycheck: you can enjoy opportunities to grow your career. Most of all, we believe you can find purpose, meaning, and the chance to be part of something bigger than yourself. Check out our Google reviews! BENEFITS: * Competitive Compensation * Guaranteed $19-$20 * 80 hours PTO * Unpaid Time Off * 6 Paid Holidays * Instant Commissions * Retirement Benefits with a 3% match * Medical Benefits * Dental Benefits * Complimentary eyewear * Family and Friends Discounts Major duties and responsibilities: * Answers phones promptly and transfers calls to the appropriate individual or department. * Greets patients without delay when they enter the office; shows urgency in providing the highest level of service to all patients and satisfying their needs. * Determines the reason for the patient's visit and takes time to explain all required paperwork, tests, products, and services and communicates the appropriate time frame. * Is attentive to details; reviews patient information carefully; shows patience and courtesy to indecisive or difficult-to-please patients; offers to track down answers to unfamiliar questions; consults with the Managing Doctor/Retail when necessary. * Process claims and enters patient's orders. Skills: * Strong communicator and listener to patients and associates * Strong interpersonal skills (friendly, caring, patient) * Sales skills * Familiarity and efficiency with computers and adapting quickly to new software. * Strong organizational skills Education& Experience: * High School Graduate or equivalent * Comparable experience is typically achieved with a minimum of 1-2 years in a retail environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The incumbent or successful candidate must meet the position requirements above to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.