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Clerk (Part-Time), Student Accounts
Monroe Community College • Rochester, NY 14651 • Posted 21 days ago
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In-person • Part-time • $20.00/hr • Temporary • Entry Level
Job Highlights
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This part-time, temporary position at Monroe Community College involves extensive in-person and telephone contact with students, parents, and sponsors, focusing on student service and high-level customer service. The role includes processing various documents, maintaining logs for tracking student accounts, and performing other clerical tasks.
Responsibilities
- Process incoming mail, vouchers, certificate of residency, payment plan agreement forms, etc.
- Provide high-level customer service to students, parents, and sponsors
- Interpret and explain complex student accounts, policies, and requirements concerning tuition cost and bill payment
- Maintain PC-based logs for tracking student accounts
- Perform other clerical tasks such as filing, copying, shredding
Qualifications
Required
- Good communications skills in-person and via telephone
- Ability to read, write, and speak Spanish, or other languages, proficiently
Full Job Description
Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Aug 30 2024 Job Description:
Job Description:
+ This is a front-line student service position involving extensive in-person and telephone contact with students, parents and sponsors.
+ Process incoming mail, vouchers, certificate of residency, payment plan agreement forms, etc.
+ Responsible for providing high-level customer service.
+ Primary contact person for students, parents and sponsors, interpreting and explaining complex student accounts, policies and requirements concerning tuition cost and bill payment.
+ Maintain PC-based logs for tracking student accounts
+ Other clerical tasks such as: filing, copying, shredding
MCC Expectations:
+ Adheres to the College Code of Conduct.
+ Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
+ Maintains technological competencies utilized by the College.
+ Commits to the philosophy of a comprehensive community college.
+ Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.
Job Requirements:
Preferred Experience:
+ Good communications skills in-person and via telephone
+ Bilingual and able to read, write, and speak Spanish, or other languages, proficiently
Additional Information:
Job Type: Part-Time, Temporary
Hours: Flexible schedule up to 20 hours per week
Salary: $20.00 per hour
Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.
Notice Non-Discrimination (http://www.monroecc.edu/diversity/notice-of-non-discrimination/)
Annual Campus Security & Fire Safety Report
Job Description:
+ This is a front-line student service position involving extensive in-person and telephone contact with students, parents and sponsors.
+ Process incoming mail, vouchers, certificate of residency, payment plan agreement forms, etc.
+ Responsible for providing high-level customer service.
+ Primary contact person for students, parents and sponsors, interpreting and explaining complex student accounts, policies and requirements concerning tuition cost and bill payment.
+ Maintain PC-based logs for tracking student accounts
+ Other clerical tasks such as: filing, copying, shredding
MCC Expectations:
+ Adheres to the College Code of Conduct.
+ Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
+ Maintains technological competencies utilized by the College.
+ Commits to the philosophy of a comprehensive community college.
+ Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.
Job Requirements:
Preferred Experience:
+ Good communications skills in-person and via telephone
+ Bilingual and able to read, write, and speak Spanish, or other languages, proficiently
Additional Information:
Job Type: Part-Time, Temporary
Hours: Flexible schedule up to 20 hours per week
Salary: $20.00 per hour
Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.
Notice Non-Discrimination (http://www.monroecc.edu/diversity/notice-of-non-discrimination/)
Annual Campus Security & Fire Safety Report
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