OAG - Information Technology Services | Program Specialist IV-V | 24-0690

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REVISED 08/25/2024
GENERAL DESCRIPTIONThe Office of the Attorney General is a dynamic organization with over 4,000 employees throughout the State of Texas. Our agency provides exemplary legal representation for every arm of the State, fights human trafficking, helps victims of crime, protects our constituents, and runs the most effective Child Support Enforcement program.
The OAG IT Division is looking to hire a dedicated eDiscovery Analyst for the Electronic Discovery Services (Litigation Support) Team. The eDiscovery Analyst provides litigation support under the direct supervision of Director of Litigation Support. The focus of this role is to provide eDiscovery expertise during the discovery process for complex, time-sensitive cases. eDiscovery Analyst responsibilities involve coordinating case projects for eDiscovery with multiple litigation teams across divisions; monitoring the progress and schedule of projects; and communicating with stakeholders, management, and other relevant parties, including client agencies, outside counsel and opposing parties. Responsibilities may extend to managing day-to-day litigation support for case activity and attorney requests while providing technical support in eDiscovery areas.
As the States law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.
ESSENTIAL POSITION FUNCTIONS
Manage document review or eDiscovery projects delivering project plans and schedules. Acquire specialized resources if needed and delegate tasks.
Coordinate and participate in team meetings to identify eDiscovery project scope, key milestones, and deadlines.
Coordinate internal legal and support resources as well as vendor resources to participate in complex projects as needed.
Mentor and educate legal teams on eDiscovery best practices, including attorneys, paralegals, and support staff.
Anticipate and proactively problem-solve case team needs.
Consult, confer with, and educate client agency resources and legal teams and provide assistance when required during litigation on behalf of the agency.
Attend or coordinate pre-discovery conferences amongst parties and advise litigation teams on best practices and standard formats.
Train and educate legal teams in effective and efficient methods of document review and related technologies or capabilities. Explain the Electronic
Discovery Reference Model (EDRM) and the constructs of the phases of the model.
Maintain continuous awareness of eDiscovery trends and emerging capabilities for eDiscovery software.
Handle large datasets shared between parties. Develop load files and transforms following specs and defined standards.
Perform data analysis using industry standard tools and software, with the ability to present findings in an understandable fashion. Tools could include data analytics, complex spreadsheets, databases or freeform data.
Performs related work as assigned
Maintains relevant knowledge necessary to perform essential job functions
Attends work regularly in compliance with agreed-upon work schedule. Telework schedules are permitted for employees based on the agencys approved Telework Plan (if schedule does not adversely affect operations and service levels, and standard hours of operation are maintained).
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrity
Qualifications: MINIMUM QUALIFICATIONS
Program Specialist IV:
Education: Graduation from high school or equivalent
Experience: Five years of experience working in Litigation Support, eDiscovery Review, Paralegal or technical support in a law firm environment, or other related fields; may substitute credit hours from an accredited college or university for the required experience on a year-for-year basis.
Knowledge of the eDiscovery processes and lifecycle; familiarity with the Electronic Discovery Reference Model (EDRM)
Skill in handling multiple complex tasks, prioritizing, and meeting deadlines
Skill in effective oral and written communication
Skill in exercising sound judgment and effective decision making
Ability to train others about eDiscovery processes and lifecycle; ability to explain and utilize the Electronic Discovery Reference Model (EDRM)
Ability to provide excellent communication, presentation, and inter-personal skills with both Litigation Support teams and legal teams
Ability to operate in a fast-paced, dynamic environment working with litigation and Litigation Support teams
Ability to receive and respond positively to constructive feedback
Ability to work cooperatively with others in a professional environment
Ability to provide excellent customer service
Ability to arrange for personal transportation for business-related travel, if needed
Ability to work more than 40 hours as needed and in compliance with the FLSA
Ability to lift and relocate 30 lbs.
Ability to travel up to 10%
Program Specialist V All of the above qualifications for Program Specialist IV, plus:
Experience: One additional year of experience working in Litigation Support, eDiscovery Review, Paralegal or technical support in a law firm environment, or other related fields
PREFERRED QUALIFICATIONS
Experience: Five additional years of litigation (or closely related) experience; examples of experience could be work in a litigation support group, eDiscovery management or document review, litigation paralegal, or technical support in a law firm environment
Education Bachelors degree and/or advanced degree in related field, JD, or similar
Skills: Strong knowledge of document review platform best practices, familiarity with assistive technology in data review, using advanced search strategies
Experience: Using Relativity, Relativity One, Everlaw, or similar review platforms
Abilities: Strong Excel skills, data analysis and analytics, and reporting
Certifications: Relativity, or other platform user certifications, ACEDS Certification, Paralegal certification
TO APPLYTo apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdfTHE OAG IS AN EQUAL OPPORTUNITY EMPLOYER