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Assistant Sales Manager (Inside Sales)
SCI Shared Resources, LLC • Dallas, TX 75219 • Posted 21 days ago
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In-person • Full-time • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Assistant Sales Manager is responsible for achieving annual pre-need sales volume and margin goals of the sales team as well as individual sales production. This role involves observing sales representatives during sales meetings, providing constructive feedback, tracking and trending sales, and addressing gaps to motivate pre-need revenue growth. The position also includes revenue generating activities, administrative tasks, people development, and maintaining strong business relationships within the community.
Responsibilities
- Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
- Applies sales skills to present pre-need services and products to consumers, influencing the importance of pre-need, and completes electronic sales contract and closes the sales.
- Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.
- Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representative in a timely manner.
- Builds positive business relationships within the community, non-profit, and civic organizations to build Brand presence.
- Develops and achieves AOR and individual sales goals.
- Learns to apply market demographics, share, and growth/decline rates to develop annual sales goals for sales team.
- Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving financial budget in both revenue and expense.
- Approves time cards prior to deadline, initiates personnel change transactions.
- Coaches revenue generators on techniques, technology, and influential personal style, providing timely constructive feedback.
- Develops a strong, trusting, and reliable team, and provides assignments to develop skills and/or close gaps.
- Screens candidates and hires or promotes a skilled and effective staff, collaborating with Field Management on Associate Performance.
- Disciplines staff as necessary, collaborating with Human Resources throughout discipline, development, and termination processes.
Qualifications
Required
- High School diploma or equivalent
- Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals
- Experience with in-home sales
- Experience giving presentations to consumer audiences or public speaking ability
- Valid and current driver's license with an acceptable driving record
Preferred
- Advanced education for continued career advancement
- Experience in the Funeral Services Industry
- Experience with Customer Relationship Management (CRM) systems
About SCI Shared Resources, LLC
Dignity Memorial, a subsidiary of Service Corporation International (SCI), is North America's largest provider of funeral and cemetery services. With over 2,000 locations in the United States and Canada, Dignity Memorial offers funeral services, cremation options, burial services, pre-planning, grief support, and cemetery services with a focus on respect and compassion for families during difficult times.
Full Job Description
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Responsible for achieving annual pre-need sales volume and margin goals of sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre-need revenue growth. Tracks and trends sales, addresses gaps, takes initiate to dismiss underperforming sales staff.
**JOB RESPONSIBILITIES**
Revenue Generating
+ Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
+ Applying sales skills presents pre-need services and products to consumers and influences the importance of pre-need. Completes electronic sales contract and closes the sales.
+ Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.
Administrative
+ Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representative in a timely manner.
+ Builds positive business relationships within the community, non-profit, and civic organizations in order to build Brand presence.
+ Developing and achieving AOR and individual sales goals
+ Learning how to apply market demographics, share, and growth/decline rates to develop annual sales goals for sales team.
+ Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving financial budget in both revenue and expense.
+ Approves time cards prior to deadline, initiates personnel change transactions.
+ Additional responsibilities as requested or assigned
People Development
+ Coach revenue generators on techniques, technology, and influential personal style. Provide timely constructive feedback; may recommend re-training. Facilitates answers to sales and commissions questions.
+ Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Monitor training requirements ensuring staff is current.
+ Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements.
+ Discipline staff as necessary. Writes development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Initiates discussions to terminate underperforming staff. Recommends and discusses terminations with Leadership.
**Background**
Education & Licenses:
+ High School diploma or equivalent required
+ Advanced education strongly preferred for continued career advancement
Experience & Knowledge:
+ Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required
+ Experience with in-home sales a plus
+ Experience giving presentations to consumer audiences or public speaking ability required
+ Experience in the Funeral Services Industry strongly desired
+ Experience with Customer Relationship Management (CRM) systems is desired
+ Valid and current driver's license with an acceptable driving record is required
Skills & Abilities (not listed within Competencies):
+ Administrative skills necessary to manage work force, administrative transactions, and planning / forecasting responsibilities
+ Ability to present products and service information with compassion and influence to consumers one-on-one or in a group/public setting.
+ Computer literate and proficient with MS Office, Word, Excel, and Power Point
+ Ability to use computerized databases for sales presentations and electronic contracts
**Work Conditions**
When considering the work environment associated with this job, the following factors may apply:
+ Environment - Work is primarily indoors; professional attire required when in contact with potential customers and families
+ Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
+ Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
+ Hours - May work beyond standard hours or schedule as business needs arise
+ Travel - frequent amount of local and/or multiple location travel required
\#sci
Postal Code: 75220
Category (Portal Searching): Sales
Job Location: US-TX - Dallas
Job Profile ID: S00104
Time Type: Full time
Location Name: Calvary Hill Cemetery
Consider the possibilities of joining a Great Place to Work!
Responsible for achieving annual pre-need sales volume and margin goals of sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre-need revenue growth. Tracks and trends sales, addresses gaps, takes initiate to dismiss underperforming sales staff.
**JOB RESPONSIBILITIES**
Revenue Generating
+ Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
+ Applying sales skills presents pre-need services and products to consumers and influences the importance of pre-need. Completes electronic sales contract and closes the sales.
+ Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.
Administrative
+ Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representative in a timely manner.
+ Builds positive business relationships within the community, non-profit, and civic organizations in order to build Brand presence.
+ Developing and achieving AOR and individual sales goals
+ Learning how to apply market demographics, share, and growth/decline rates to develop annual sales goals for sales team.
+ Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving financial budget in both revenue and expense.
+ Approves time cards prior to deadline, initiates personnel change transactions.
+ Additional responsibilities as requested or assigned
People Development
+ Coach revenue generators on techniques, technology, and influential personal style. Provide timely constructive feedback; may recommend re-training. Facilitates answers to sales and commissions questions.
+ Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Monitor training requirements ensuring staff is current.
+ Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements.
+ Discipline staff as necessary. Writes development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Initiates discussions to terminate underperforming staff. Recommends and discusses terminations with Leadership.
**Background**
Education & Licenses:
+ High School diploma or equivalent required
+ Advanced education strongly preferred for continued career advancement
Experience & Knowledge:
+ Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required
+ Experience with in-home sales a plus
+ Experience giving presentations to consumer audiences or public speaking ability required
+ Experience in the Funeral Services Industry strongly desired
+ Experience with Customer Relationship Management (CRM) systems is desired
+ Valid and current driver's license with an acceptable driving record is required
Skills & Abilities (not listed within Competencies):
+ Administrative skills necessary to manage work force, administrative transactions, and planning / forecasting responsibilities
+ Ability to present products and service information with compassion and influence to consumers one-on-one or in a group/public setting.
+ Computer literate and proficient with MS Office, Word, Excel, and Power Point
+ Ability to use computerized databases for sales presentations and electronic contracts
**Work Conditions**
When considering the work environment associated with this job, the following factors may apply:
+ Environment - Work is primarily indoors; professional attire required when in contact with potential customers and families
+ Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
+ Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
+ Hours - May work beyond standard hours or schedule as business needs arise
+ Travel - frequent amount of local and/or multiple location travel required
\#sci
Postal Code: 75220
Category (Portal Searching): Sales
Job Location: US-TX - Dallas
Job Profile ID: S00104
Time Type: Full time
Location Name: Calvary Hill Cemetery
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