Govcio LLC • Seattle, WA 98168 • Posted 2 days ago
Tailored resume, cover letter, and cheat sheet
Using AI ⚡ to summarize the original job post
GovCIO is seeking an IT Service Technician to provide onsite support for a federal customer in Seattle, WA. This role involves a variety of tasks including troubleshooting, maintenance, and installation of IT equipment, as well as providing on-call support and training for customer support personnel. The position requires a high degree of technical proficiency, excellent problem-solving skills, and the ability to work with various technical teams to resolve issues.
About Govcio LLC
GovCIO operates in the government IT modernization industry, providing a wide range of services and products to help government agencies improve efficiency and citizen service. Their offerings include IT modernization, digital services, management and mission services, data services, and cyber security services, all focused on meeting client needs and driving innovation. With a customer-first approach and a talented team, GovCIO aims to deliver feasible solutions that maximize value and support their clients' unique requirements.
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Seattle, WA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
Responsibilities:The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
High School with 2-5 years (or commensurate experience)
Required Skills and Experience
Preferred Skills and Experience
Clearance Required:
Must be able to obtain and hold a Public Trust Clearance.
Company Overview:GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $25.00 - USD $25.00 /Hr.Search for other jobs like this one:
Search for popular related roles:
Search nearby locations hiring for this role: