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Retail Merchandise Associate

Marshalls • Lincoln, RI 02865 • Posted 30+ days ago

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In-person • Part-time • $14.00-$14.50/hr • Entry Level

Job Highlights

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The Retail Merchandise Associate at Marshalls is responsible for delivering a highly satisfied customer experience through engaging and interacting with customers, embodying customer experience principles, and maintaining a clean and organized store environment. This role involves adhering to operational, merchandise, and loss prevention standards, and may include cross-training to support various store areas.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with all customers.
  • Embody customer experience principles and philosophy.
  • Maintain a clean and organized store environment.
  • Adhere to all operational, merchandise, and loss prevention standards.
  • Model established customer experience practices with internal and external customers.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases/returns and count change back to customer.
  • Promote credit and loyalty programs during customer interactions.
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Accurately process and prepare merchandise for the sales floor.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor.
  • Provide and accept ongoing recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintenance of a risk-free environment.
  • Perform duties as assigned.

Qualifications

Required

  • Excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Strong organizational skills with attention to detail
  • Capable of balancing multiple tasks at one time
  • Able to respond appropriately to changes in direction or unexpected situations
  • Strong communication skills
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors to accomplish tasks

Preferred

  • Retail customer experience

About Marshalls

Marshalls is a popular retailer offering shoes, clothing, home decor, handbags, and more at affordable prices. They partner with renowned designers to provide customers with quality merchandise and the latest fashion trends. Marshalls also offers free shipping on orders over $89, making shopping with them even more appealing.

Full Job Description

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes: Marshalls Store 0359 || 622 George Washington Highway || Lincoln || RI || 02865

Contribute To The Growth Of Your Career.

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs during customer interactions
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts ongoing recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintenance of a risk-free environment
  • Performs duties as assigned

Who We Are Looking For: You!

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong organizational skills with attention to detail
  • Capable of balancing multiple tasks at one time
  • Able to respond appropriately to changes in direction or unexpected situations
  • Possesses strong communication skills
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors to accomplish tasks
  • Retail customer experience preferred

This position has a starting pay range of $14.00 to $14.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Benefits offered to all Associates include: Associate discount;Employee Assistance Program(EAP);smoking cessation support;paid sick time;bereavement leave;child care discounts;pet insurance;credit union;cell phone discounts;and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 401(k);medical;dental;vision;health savings account;health care flexible spending account;life insurance;short and long term disability coverage;AD&D;paid parental leave;paid holidays/vacation time/personal days;group auto/home/renters insurance discounts;scholarship program;and adoption assistance. Management Associates are also eligible to participate in an annual incentive program.

Applications for this position are always accepted.

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marshalls Store 0359 || 622 George Washington Highway || Lincoln || RI || 02865