FirstService Residential • Lyndhurst, NJ 07071 • Posted 4 days ago via LinkedIn
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As a Regional Director at FirstService Residential, you will be responsible for strategically managing client relationships to drive loyalty, profitability, and long-term client retention. This role involves overseeing a team of community managers to deliver exceptional property management services, focusing on client satisfaction and team motivation. The position is hybrid, requiring travel to NJ properties three to four times a week, with the remaining days for administrative work and meetings.
About FirstService Residential
FirstService Residential is the largest property management company in North America, specializing in providing full-service property management solutions to various community associations, including active adult communities, commercial properties, and condo associations. They also offer developer services for new projects and developments, along with additional services such as banking and insurance programs, property management accounting, and operational support to ensure smooth property management operations.
Job Overview:
As a Regional Director you’ll be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good Regional Director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential.
This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our client with a focus on exceptional customer service. A regional director must be adaptable and is always looking to motivate and inspire others to do their best.
This position is hybrid but will be traveling to the NJ properties 3-4 times a week. The other day(s) are heavy on administrative work and meetings. This position is demanding.
Your Responsibilities:
Skills & Qualifications:
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. This position has a cell phone allowance and a bonus.
Compensation: $120,000 - $130,000 / annually
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