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Remote Customer Service $20/hr
Insight Global • Dallas, TX 75215 • Posted 3 days ago via LinkedIn
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Hybrid • Full-time • $20.00/hr • Contract • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Insight Global is seeking a Customer Service Representative for a 6-month contract-to-hire position. This role involves joining a team responsible for onboarding new customers, addressing account questions, and facilitating interdepartmental communication. The position offers a hybrid model in Woodland Park, Colorado, or remote work for candidates in the Denver Metro Area, with mandatory training for the first 3 weeks on-site. The role pays $20 per hour and is a W2 contract.
Responsibilities
- Join a team responsible for onboarding new customers
- Address account questions
- Facilitate interdepartmental communication
- Handle billing inquiries
- Work through a ticketing system
Qualifications
Required
- 2+ years of customer service experience
- Prior experience of Fiber/Wireless/Voice Internet Service Provider support
- Experience working through a ticketing system
- High Diploma or GED
Preferred
- Bilingual - Spanish
About Insight Global
Insight Global Education is an education company that offers transformative educational travel programs for university students, recent graduates, high schools, and community groups. They focus on providing safe, culturally vibrant, and educational experiences in remarkable locations around the world, connecting classrooms to communities. Their programs include curricular resources, workshops, and local experiences, with a strong emphasis on health and safety.
Full Job Description
Customer Service Representative
Remote after first 3 weeks of training
$20/hr W2
6 month contract-to-hire
Required Skills & Experience
2+ years of customer service experience
Prior experience of Fiber/Wireless/Voice Internet Service Provider support
Experience working through a ticketing system
High Diploma or GED
Nice to Have Skills & Experience
Bilingual - Spanish
Job Description
A Colorado-based employer is seeking a Customer Experience Specialist for a 6-month contract-to-hire position. This role offers a hybrid model in Woodland Park, Colorado, or remote work for candidates in the Denver Metro Area. The first 3 weeks require mandatory training 5 days on-site with hotel accommodations provided. The company, a growing broadband provider, delivers fiber internet to homes and small businesses. The new hire will join a team responsible for onboarding new customers, addressing account questions, and facilitating interdepartmental communication. Daily tasks may include handling billing inquiries and working through a ticketing system. As the face of the company, the team must demonstrate a high level of care and urgency. The position offers a pay rate of $20 per hour.
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