Operations Manager

Employment Type: Full-time

Available Positions: 1

Location: On-site

Application Deadline: September 17th, 2024

Summary

The Operations Manager will be responsible for managing daily overall operations. Plan and manage labor, productivity, quality control, and safety measures to meet deadlines. Maintain a high-quality standard of product production and delivery.

Key Activities

• Provide leadership and direction for field support staff including daily operations management.
• Manage positive internal and external relationships including but not limited to technical support, sales and dealer partners.
• Manage instructor performance and the effectiveness of training programs, providing recommendations and execute improvements.
• Identify and execute on opportunities that enhances the manufacturer-dealer channel relationship.
• Provide resources to conduct clinical trainings for a variety of groups depending upon need, including on-line and specialty training sessions.
• Oversee field escalation process manage effectiveness of program and ensure proper closure.
• Create and manage quality assurance effectiveness for both clinician training and field operations groups.
• Educate and mentor contract field instructor team as needed.
• Ensure customer issues are resolved and completed satisfactorily.

Preferred Skills

• Advanced written and verbal communication skills.
• Proficient in Microsoft Office.

Educations & Experience

• Must have a background in manufacturing and distribution Medical Device experience preferred.
• 5+yrs of working experience.

Are you looking for your next opportunity? We can help.

Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.

TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.

Accommodation for applicants with disabilities is available upon request.

Are you looking to hire? Get started here: https://www.topqualityrecruitment.com/fill-a-position/

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We thank all applicants for their interest and appreciate the time and effort involved; however, due to the large volume of resumes received only those candidates selected for an interview will be contacted. Please attached your resume to your application.

Job ID: 7417