Backhaul Direct • Indianapolis, IN 46262 • Posted 4 days ago via LinkedIn
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As a Customer Operations Representative at Backhaul Direct, you will be responsible for creating shipment orders, setting appointments for loads associated with assigned accounts, and working closely with Account Managers and Customer Sales Representatives to facilitate the movement of freight. This role involves using the company's proprietary software, Grapevine TMS, to manage load tenders and coordinating pickups and deliveries via phone or email. The position requires a bachelor's degree, previous customer service experience, and the ability to multitask in a fast-paced environment.
Are you interested in delivering exceptional customer service and supporting managed customer accounts in the logistics and supply chain industry? As the Customer Operations Representative, you will create shipment orders and set appointments for all loads associated with the assigned account(s). The Customer Operations Representative will work alongside the Account Managers and Customer Sales Representatives in moving freight from one place to another as easily and painless as possible for both our customers and motor carriers.
What will you do as a Customer Operations Representative?
What qualifications do you need to be considered for a Customer Operations Representative?
Why choose Backhaul Direct as a Customer Operations Representative?
Backhaul Direct provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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