Automotive Service Advisor

Gossett Motor Cars One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for energetic individuals with positive attitudes. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities. You must have a Can-Do attitude to achieve targeted goals. JOB SUMMARY We are currently seeking an organized and professional Service Advisor to join our team. Gossett Motor Cars Benefits: * Unsurpassed professional training * Team-oriented environment * Advancement opportunities * Paid training * Paid vacation * 401k (company match) * Medical Insurance * Dental Insurance * Vision Insurance * Life and Disability Coverage * Employee car purchase program * Wellness program * On-site mobile health clinic Responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and recommending needed maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Verifying that the final invoice reconciles with the work performed on the repair order * Explaining all completed work and charges to customers Qualifications * Minimum 1 year experience in a service advisory role preferred, but not required * Positive attitude * High volume mentality * Team player * Sales experience is a plus * CSI focused