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Home Health Aide Supervisor
VNS Health • New York, NY 10017 • Posted 5 days ago
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In-person • Full-time • $20.98-$26.23/hr • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Home Health Aide Supervisor at VNS Health supervises Home Health Aides delivering service to clients in the home care setting and coordinates all related administrative responsibilities. This role involves assigning Home Health Aides to deliver requested service to VNS Health patients and members, ensuring high-quality service delivery, maintaining compliance with corporate policies, state regulations, and contractual requirements, and developing operational efficiency. The position requires a high school diploma or equivalency, a minimum of two years of customer service experience, strong organization and administrative skills, and demonstrated problem-solving abilities.
Responsibilities
- Assigns Home Health Aides (HHA) to deliver requested service to VNS Health patients and members.
- Ensures the delivery of high-quality service by supervising activities of assigned HHA staff.
- Maintains compliance of HHAs with corporate policies, state regulations, and contractual requirements.
- Initiates appropriate corrective action and documentation by coaching, counseling, and terminating HHAs as required, in a timely effective manner.
- Encourages and develops on-going communication with HHA staff and management across VNS Health; identifies and resolves issues which effect service delivery.
- Maintains or grows caseload depending on resource availability.
- Develops and implements procedures to maximize operational efficiency and effectiveness, as necessary.
- Performs all duties inherent in a supervisory role, including ensuring effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions and terminations, as appropriate.
- Participates in special projects and performs other duties as assigned.
Qualifications
Required
- High School Diploma or equivalency
- Minimum of two years of experience in customer service
- Strong organization and administrative skills
- Demonstrated problem-solving abilities
Preferred
- Bachelor's Degree
Full Job Description
Overview
Supervises Home Health Aides delivering service to clients in the home care setting and coordinates all related administrative responsibilities. Works under general supervision.
Compensation Range:$20.98 - $26.23 Hourly
• Assigns Home Health Aides (HHA) to deliver requested service to VNS Health patients and members.
• Ensures the delivery of high-quality service by supervising activities of assigned HHA staff.
• Maintains compliance of HHAs with corporate policies, state regulations, and contractual requirements.
• Initiates appropriate corrective action and documentation by coaching, counseling, and terminating HHAs as required, in a timely effective manner.
• Encourages and develops on-going communication with HHA staff and management across VNS Health; identifies and resolves issues which effect service delivery.
• Maintains or grows caseload depending on resource availability.
• Develops and implements procedures to maximize operational efficiency and effectiveness, as necessary.
• Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions and terminations, as appropriate.
• Participates in special projects and performs other duties as assigned.
Qualifications
Education:
High School Diploma or equivalency Required
Bachelor's Degree Preferred
Work Experience:
Minimum of two years of experience in customer service Required
Strong organization and administrative skills Required
Demonstrated problem-solving abilities Required
What We Provide:
Referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
Supervises Home Health Aides delivering service to clients in the home care setting and coordinates all related administrative responsibilities. Works under general supervision.
Compensation Range:$20.98 - $26.23 Hourly
• Assigns Home Health Aides (HHA) to deliver requested service to VNS Health patients and members.
• Ensures the delivery of high-quality service by supervising activities of assigned HHA staff.
• Maintains compliance of HHAs with corporate policies, state regulations, and contractual requirements.
• Initiates appropriate corrective action and documentation by coaching, counseling, and terminating HHAs as required, in a timely effective manner.
• Encourages and develops on-going communication with HHA staff and management across VNS Health; identifies and resolves issues which effect service delivery.
• Maintains or grows caseload depending on resource availability.
• Develops and implements procedures to maximize operational efficiency and effectiveness, as necessary.
• Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions and terminations, as appropriate.
• Participates in special projects and performs other duties as assigned.
Qualifications
Education:
High School Diploma or equivalency Required
Bachelor's Degree Preferred
Work Experience:
Minimum of two years of experience in customer service Required
Strong organization and administrative skills Required
Demonstrated problem-solving abilities Required
What We Provide:
Referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
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