Medical Receptionist

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Greets each patient and visitor in a welcoming and inviting manner.
• Communicate and work well in the clinical environment with interaction with patients, fellow workers, physicians and others.
• Attend monthly department meetings as scheduled.
• Treats each patient, visitor and coworker with compassion, devotion and respect.
• Provides compassionate support to patients and visitors that are in distress.
• Ensures patients' individual needs are met.
• Assist patients with personal hygiene needs as warranted.
• Transfer patients with ambulatory issues as needed.
• Collects, records and updates patient information.
• Facilitates scheduling of patient appointments.
• Responsible for performing a variety of clerical duties: answers phone calls, takes messages, fax, scan, etc.
• Maintain information within the electronic medical record.
• Collect payments for services rendered per policy, including copayments and balances on patient accounts with accurate daily drawer balancing.
• Distribute paperwork in an efficient manner according to protocol.
• Compliance with HIPAA, OSHA, and safety standards of the organization.
• Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice.

Qualifications

Required

• High school diploma or equivalent.
• Minimum one year of experience in a customer service position, preferably in a medical practice setting.
• Previous medical knowledge preferred.
• CPR/AED and First Aid certification preferred.
• Must be customer service oriented with a team environment focus.
• Schedules will change as department needs change, including overtime and weekends.
• Weekly travel between locations.