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KFC Restaurant General Manager
KFC • Sicklerville, NJ 08081 • Posted today
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In-person • Full-time • Senior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Restaurant General Manager (RGM) at KFC is responsible for providing overall leadership and direct supervision of operations in an individual restaurant to ensure it meets or exceeds its annual operating plan. This includes driving excellence in customer service, maintaining company standards in product and facility specifications, supervising food handling procedures and operational processes, exercising financial control to meet profit margin targets, and selecting, training, developing, and motivating employees.
Responsibilities
- Driving excellence in customer service
- Maintaining company standards in product and facility specifications
- Supervising food handling procedures and operational processes
- Exercising financial control to meet the restaurant profit margin targets
- Selecting, training, developing and motivating employees
- Directly performing hands-on operational work to train employees
- Responding to customer service needs or otherwise role modeling appropriate skills and behavior in the restaurant
About KFC
KFC is an American fast-food restaurant chain known for its signature fried chicken, offering a menu that includes various chicken dishes, sandwiches, sides, and desserts. The company operates globally in over 22,000 locations across 136 countries and is part of Yum! Brands. KFC focuses on adapting its menu to local preferences, maintaining a strong market presence through innovation and community initiatives.
Full Job Description
• \tDriving excellence in customer service
• \tMaintaining company standards in product and facility specifications
• \tSupervising food handling procedures and operational processes
• \tExercising financial control to meet the restaurant profit margin targets
• \tSelecting, training, developing and motivating employees
The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.
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