HomeGoods • Westbury, NY 11530 • Posted 11 days ago
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The Customer Service Associate II at HomeGoods supports the District Loss Prevention Manager and Store Management by acting as a visual deterrent to prevent potential loss/dishonesty, maintaining a strong store partnership, and adhering to Company policies. This role involves greeting customers, responding to requests for assistance, observing and reporting suspicious behavior, and performing a closing safety sweep of the store. The position requires strong communication skills, sound decision-making, and the ability to work independently.
About HomeGoods
HomeGoods is an American chain of discount home furnishing stores offering a wide variety of products including furniture, home decor, lighting, rugs, bedding, and kitchenware. It is part of The TJX Companies and was founded in 1992 in Framingham, Massachusetts. HomeGoods focuses on providing high-quality home furnishings at affordable prices by purchasing excess inventory from manufacturers and department stores.
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.
Posting Notes: HomeGoods Store 0628 || 1030 Old Country Road || Westbury || NY || 11530
Opportunity: Contribute To The Growth Of Your Career
Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.
Who We Are Looking For: You!
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
This position has a starting pay range of $16.00 to $18.25 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.
Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: HomeGoods Store 0628 || 1030 Old Country Road || Westbury || NY || 11530
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