Industrial Service Technician

Job DescriptionCompany Description

WE ARE HIRING AT BOTH LOCATIONS - MCDONOUGH AND GAINESVILLE\r\nFIELD SERVICE TECHNICIAN – SCALE CALIBRATION\r\n\r\nState of Georgia\r\nReports to Service Manager\r\nHourly, Non-Exempt\r\nTrainee pay varies based on previous experience\r\n\r\nWe provide everything you need to do your job—from a company vehicle, phone, laptop, specialty tools, and apparel to the training you need to learn this skilled trade. You will need to provide basic hand tools.\r\n\r\nWHO WE'RE LOOKING FOR\r\nAt Atlanta Scales, we say, "We hire for character and train for skill" because we aren't necessarily looking for someone with a college degree and a list of certifications.\r\nWe are seeking someone who is:\r\n\tMechanically inclined, with the ability to operate hand and power tools\r\n\tSkilled at troubleshooting\r\n\tAble to work independently and enjoy variety in their day-to-day \r\n\tMakes safety a priority\r\n\tUnderstands and adheres to quality standards\r\n\tDemonstrates professionalism\r\n\tPrioritizes training and development\r\n\tFocused on growth – for the company and themselves\r\n\tSupportive of their team and passionate about helping others \r\n\tLives within 30 miles of either Atlanta Scales location\r\nIf you have served in the military, we strongly encourage you to apply!\r\n\r\nWHAT YOU'LL DO\r\nAfter graduating from the training program and starting on your own, you can expect to perform the following tasks daily:\r\n\tComplete onsite and in-shop preventive maintenance and calibrations\r\n\tAccurately record time and document calibration activities on the work order\r\n\tMaintain an organized schedule to ensure job assignments and documentation are completed on time\r\n\tMaintain vehicles, tools, standards, and equipment\r\n\tMaintain an organized schedule to ensure job assignments and documentation are completed on time.\r\n\tEffectively and efficiently identify the source of the service issue the first time using your keen understanding of the measurement equipment and your aptitude for using hand tools for calibration and repair\r\n\tAccurately document data for service reports to ensure data integrity via company-issued laptops\r\n\tProvide outstanding customer service \r\n\tPerform overtime and weekend work as needed, with an average of 45 hours per week\r\n\tSet up and install out-of-box customer equipment\r\n\tFollow troubleshooting best practices and perform basic repairs\r\n\tIdentify and add accurate part information to work order when used onsite \r\n\tBasic soldering and use of power tools and hand tools\r\n\tApplication of metrology principles and theory to onsite and in-shop calibrations\r\n\tIdentify and utilize correct standards to accomplish the desired outcome\r\n\tUse and transport standards and equipment without causing damage\r\n\tAssist with uncertainty budgets and adherence to other customer specifications\r\n\r\nWHAT YOU NEED TO SUCCEED\r\n\tHigh school graduate or GED\r\n\tA good attitude and willingness to work hard \r\n\tEnthusiasm for learning and aptitude to pick up skills quickly \r\n\tExperience with technical support, troubleshooting, or technical installation (a plus)\r\n\tExcellent customer service skills, detail-oriented, and great verbal and written communication skills\r\n\tMechanical, technical, and/or electrical experience (a plus)\r\n\tAptitude and passion for working with your hands \r\n\tStrong experience and understanding of hand and power tools\r\n\tA valid driver's license and a safe driving record (Required)\r\n\tAbility to work in all weather conditions\r\n\tAbility to stand for 4+ hours per shift, walk 4+ miles per shift, stoop, and bend below knee level 4+ times per hour\r\n\tAbility to lift and carry 50lb weights repetitively, with occasional lifts to 100lbs\r\n\tPass a pre-employment background check and drug screen\r\n\r\nWHAT WE OFFER\r\nWe know you have much to consider when looking for a new role. We take pride in our benefit offerings, friendly team environment, and 57 years of Atlanta Scales history throughout multiple generations of family ownership. Look below at some of the things we feel set us apart as an employer: \r\n\tCompetitive compensation and incentive opportunities\r\n\tFocus on growth and development and proven track record of promotion from within\r\n\tGenerous benefits package that starts your 1st day with the company and includes:\r\no\tEmployer-paid employee health, dental, and vision insurance with 70% employer-paid dependent coverage.\r\no\tEmployer-paid life insurance, short-term and long-term disability insurance.\r\no\tAdditional voluntary life and supplemental insurance at a low cost to employees.\r\n\tA safe working environment\r\n\tRelaxed dress code and company apparel\r\n\tA company vehicle and gas card for work use only\r\n\tCompany provided specialty tools, uniform, laptop, cell phone, and PPE\r\n\tPaid time off – vacation and PTO\r\n\t401 (k) retirement plan with company match available after (1) year \r\n\tAn engaging, dynamic, and supportive company culture