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Housekeeping Supervisor

Graham Hotel Systems • Ann Arbor, MI 48108 • Posted 21 days ago via ZipRecruiter

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Housekeeping Supervisor at Graham Hotel Systems supervises and inspects the cleaning of guest rooms, turndown service, public areas, and back of house to ensure compliance with safety, health, and sanitation standards. This role involves issuing assignments, controlling inventory, maintaining the Lost and Found, and performing cleaning tasks as needed. The position requires a self-starting personality with the ability to communicate effectively and work well with others.

Responsibilities

  • Supervise and inspect the cleaning of guest rooms, turndown service, public areas, and back of house.
  • Ensure compliance with accident and loss prevention policies, health and sanitation standards.
  • Achieve a high level of cleanliness and guest satisfaction.
  • Issue assignments to staff, reviewing special requests and areas of concentration.
  • Control inventory and ensure proper supplies are available while controlling expenses.
  • Log items into the Lost and Found and maintain controls to ensure guest satisfaction.
  • Clean guest rooms as needed, including cleaning surfaces and making beds.
  • Perform any other job-related duties as assigned.

Qualifications

Required

  • Must be 18 years or older
  • Minimum of 1 year of experience as a room attendant
  • Ability to communicate in English with guests and associates
  • Self-starting personality with an even disposition
  • Willingness to help co-workers with their job duties and be a team player
  • Ability to push and/or pull equipment weighing up to 100 lbs.
  • Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces
  • Ability to establish and maintain effective working relationships with associates and customers

Full Job Description

Job Description

Job Description
Description:

Schedule Information:

  • Full Time (32-40 hrs)
  • Typical Shifts: 9:00a-5:00p (Saturday-Sunday), 8:00a-4:00p (Monday-Friday)
  • Schedule posted weekly
  • Comply with attendance rules
  • Work weekends regularly

Job Description: Supervise and inspect the cleaning of guest rooms, turndown service, public areas and back of house; ensure compliance with accident and loss prevention policies, health and sanitation standards and to achieve a high level of cleanliness and guest satisfaction

  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
  • Log items into the Lost and Found and maintain controls to ensure guest satisfaction.
  • Clean guest rooms on an as-needed basis including but not limited to: cleaning a variety of surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
  • Perform any other job-related duties as assigned.

Benefits:

  • Free meal with each shift, prepared fresh daily
  • Discounted bus pass
  • Employee discounts on hotel rooms and restaurant purchases
  • Bi-Weekly pay
  • Paid Time Off accrues each pay period
  • Health Insurance (avg. 30+ hrs per week)
  • Dental Insurance (avg. 30+ hrs per week)
  • Vision Insurance (avg. 30+ hrs per week)
  • Life Insurance (avg. 30+ hrs per week)
  • Aflac (avg. 30+ hrs per week)
  • 401(k)
Requirements:
  • Must be 18 years or older
  • Must have a minimum of 1 year of experience as a room attendant
  • Must have the ability to communicate in English. Can communicate well with guests and associates.
  • Self-starting personality with an even disposition.
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
  • Ability to push and/or pull equipment weighing up to 100 lbs.
  • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
  • Ability to establish and maintain effective working relationships with associates and customers.