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IT STRATEGIC PROGRAM MANAGER

SCAN Health Plan • Long Beach, CA 90801 • Posted 2 days ago

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Hybrid • Full-time • $125,400-$200,600/yr • Senior Manager

Job Highlights

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The IT Strategic Program Manager at SCAN Health Plan leads the Information Technology Enterprise Applications department's strategic program implementations, ensuring overall program approach, organization, and execution from a leadership level. This role involves working with IT leadership, business sponsors, and executive leadership to secure resources, budget, and timelines, coordinating activities with project managers, and reporting out to program and IT leadership. The position requires significant experience in project, portfolio, or program management in a mid or large enterprise IT environment, preferably in a healthcare organization.

Responsibilities

  • Lead strategic programs for IT Enterprise Applications department.
  • Coordinate with business sponsors, IT leadership, business department resources, outside consultants, vendors, and project and/or functional management to successfully organize, plan, and execute large scale strategic programs.
  • Manage and coordinate activities throughout strategic programs to ensure program progresses on schedule and within prescribed budget.
  • Troubleshoot strategic program risks and deficiencies from a leadership perspective and identifies mitigations or solutions.
  • Implement the mitigation or solution with the appropriate program team resources.
  • Establish expectations and communicate regularly with internal business and IT teams, including external vendors and/or clients to ensure successful program delivery.
  • Oversee strategic program needs by studying, analyzing, and evaluating historical program outcomes.
  • Recommend modifications to process, resources, systems, or other applicable functions for future success of strategic programs.
  • Maintain positive relationships with SCAN IT teams, business/operational departments and other common strategic program stakeholders.
  • Participate in strategic program and budgetary planning with IT Software and Services leadership.
  • Apply industry knowledge and experience to recommend future planning and organization of strategic programs.
  • Facilitate team and customer meetings effectively, including executive level report outs and staff level brainstorming sessions.

Qualifications

Required

  • Bachelor’s Degree preferred
  • PMP certification preferred
  • Lean Six Sigma certification preferred
  • 5+ years in Healthcare organizations or programs is preferred
  • 10+ years’ experience Project, Portfolio, or Program Management experience in mid or large enterprise IT environment(s)
  • Experience leading contracting parties or business partners required
  • Demonstrated work experience as program manager or multi-discipline project manager
  • Demonstrated experience in project or program management in platform or SaaS/Cloud software vendor implementation
  • Proven self-starter, quality-minded; often assumes leadership roles in professional endeavors
  • Excellent written and oral communication skills
  • Demonstrated ability to work with all levels of staff, within and external to the organization to achieve goals
  • Possesses significant knowledge of project management principles and applies them in all appropriate endeavors
  • Intermediate to advanced proficiency required in MS Office products including Word, Excel, PowerPoint, Visio, MS Project Professional
  • Strong interpersonal skills, including excellent presentation and facilitation skills with all levels of staff within an organization
  • Ability to appropriately maintain confidentiality

Full Job Description

About SCANSCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit , , or follow us on LinkedIn; Facebook; and Twitter.The JobLead the Information Technology Enterprise Applications department strategic program implementations. Ensure the overall program approach, organization, and execution from a leadership level. Work with IT leadership, business sponsors and other executive leadership to secure resources, budget, and timelines. Coordinate activities with project manager(s) for strategic programs and reports out to program and IT leadership.You WillLead strategic programs for IT Enterprise Applications department. Coordinate with business sponsors, IT leadership, business department resources, outside consultants, vendors, and project and/or functional management to successfully organize, plan, and execute large scale strategic programs.Manage and coordinate activities throughout strategic programs to ensure program progresses on schedule and within prescribed budget. Follow Software and Services department guidelines, protocols, tools, and processes.Troubleshoot strategic program risks and deficiencies from a leadership perspective and identifies mitigations or solutions. Implement the mitigation or solution with the appropriate program team resources.Establish expectations and communicate regularly with internal business and IT teams, including external vendors and/or clients to ensure successful program delivery.Oversee strategic program needs by studying, analyzing, and evaluating historical program outcomes, such as scope, functionality, cost constraints, and business conditions. Recommend modifications to process, resources, systems, or other applicable functions for future success of strategic programs.Maintain positive relationships with SCAN IT teams, business/operational departments and other common strategic program stakeholders by proactively coordinating information exchange, regularly keeping them informed of progress and risks, while maintaining appropriate program documentation.Participate in strategic program and budgetary planning with IT Software and Services leadership. Apply industry knowledge and experience to recommend future planning and organization of strategic programs.Apply significant knowledge of industry trends and developments to improve service to our customers.Contributes to overall management planning of IT department.Facilitate team and customer meetings effectively, including executive level report outs and staff level brainstorming sessions.Remain on the forefront of emerging industry practices.Actively support the achievement of SCAN’s Vision and Goals.Other duties as assigned.Your QualificationsBachelor’s Degree preferred PMP certification preferred.Lean Six Sigma certification preferred.5+ years in Healthcare organizations or programs is preferred.10+ years’ experience Project, Portfolio, or Program Management experience in mid or large enterprise IT environment(s).Experience leading contracting parties or business partners required.Demonstrated work experience as program manager or multi-discipline project manager.Demonstrated experience in project or program management in platform or SaaS/Cloud software vendor implementation.Proven self-starter, quality-minded; often assumes leadership roles in professional endeavors.Excellent written and oral communication skills.Demonstrated ability to work with all levels of staff, within and external to the organization to achieve goals.Possesses significant knowledge of project management principles and applies them in all appropriate endeavors.Intermediate to advanced proficiency required in MS Office products including Word, Excel, PowerPoint, Visio, MS Project Professional.Strong interpersonal skills, including excellent presentation and facilitation skills with all levels of staff within an organization.Ability to appropriately maintain confidentiality.What's in it for you?Base Pay Range: $125,400 to $200,600 annuallyAn annual employee bonus programRobust Wellness ProgramGenerous paid-time-off (PTO)11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer daysExcellent 401(k) Retirement Saving Plan with employer matchRobust employee recognition programTuition reimbursementAn opportunity to become part of a team that makes a difference to our members and our community every day!We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.#LI-JB1 #LI-HybridJob SummaryRequisition Number: ITSTR006319Job Category: Information TechnologySchedule: Full-Time