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STAFF SOFTWARE ENGINEER - BACKEND (PERSISTENCE)

ServiceNow • Kirkland, WA 98033 • Posted 2 days ago

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In-person • Full-time • $165,800-$290,200/yr • Senior Level

Job Highlights

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As a Staff Data Platform Software Engineer at ServiceNow, you will be a key member of the Cloud Platform Persistence group, focusing on managing explosive data growth, ensuring system availability, and enhancing performance and scalability. This role involves working with relational database systems, troubleshooting performance issues, and collaborating with stakeholders to drive performance and operational features to completion.

Responsibilities

  • Manage explosive data growth and ensure systems remain available and highly responsive.
  • Work with relational database developing on, troubleshooting, and optimizing performance.
  • Collaborate with stakeholders and engineers in driving the performance and operational features to completion.
  • Complete complex projects successfully.
  • Handle large volumes of data on relational database.
  • Troubleshoot difficult production issues across the stack.
  • Navigate legacy code.
  • Complete projects on time.

Qualifications

Required

  • 6+ years of software development experience
  • Experience with core Java development
  • Good working experience with backend platform development
  • Knowledge and/or experience with relational databases: PostgreSQL, MariaDB, Oracle, MySQL

Preferred

  • Familiarity with Unix shell
  • Good understanding of database technologies and internals
  • Knowledge of DevOps environment
  • Experience with Ruby or Go

About ServiceNow

ServiceNow is a US-based technology company offering software-as-a-service solutions for business operations. It specializes in providing a platform for organizations to streamline and automate workflows, including modules for IT service management, customer service management, human resources service delivery, and security operations. With a global presence and strategic partnerships with companies like Microsoft and IBM, ServiceNow has become a key player in the IT service management and workflow automation space.

Full Job Description

Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionTeam:As a Staff Data Platform Software Engineer, you will have the opportunity to become a key member of the Cloud Platform Persistence group. The platform persistence group has teams that provide storage API for higher layer applications, build capabilities and/or work to scale our application platforms. Our largest customers are always pushing the limits of the backend storage in terms of size of the data, speed of IO, as well as number of concurrent transactions. Performance, reliability, and scalability is always at the core of our work. What you’ll do and need to know:You will work toward managing explosive data growth and ensure our systems remain available and highly responsive.Work with relational database developing on, troubleshooting, and optimizing performance.Collaborate with stakeholders and engineers in driving the performance and operational features to completion.Demonstrated successful completion of complex projects.Experience in Core Java development, Object oriented and modularized software.Experience in handling large volumes of data on relational database.To be successful:Experience with troubleshooting difficult production issues e.g., memory leaks, concurrency issues, locking issues, network problems, intermittent failures etc. across the stack.Experience navigating legacy code.Having aptitude for learning new technologies quickly.Capability to complete projects on timeQualifications6+ years of software development experienceExperience with core Java development.Good working experience with backend platform developmentKnowledge and/or experience with relational databases: PostgreSQL, MariaDB, Oracle, MySQL Nice to have:Familiarity with Unix shell.Good understanding of database technologies and internalsKnowledge of DevOps environment.Experience with Ruby or Go.WJ24For positions in California (outside of the Bay Area), we offer a base pay of $165,800 - $290,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!Additional InformationWork Personas We lead with flexibility and trust in our distributed world of work. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. SummaryType: Full-timeFunction: EngineeringExperience level: Mid-Senior LevelIndustry: Information Technology And Services