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Customer Service Pharmacy Technician
Specialty Rx, Inc. • Orlando, FL 32806 • Posted 19 days ago
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In-person • Full-time • Entry Level
Job Highlights
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SpecialtyRx is seeking a Customer Service Pharmacy Technician to perform duties assigned by the Data Entry Manager, answer phones, respond to orders, re-orders, and general customer inquiries, handle and resolve client complaints and inquiries, and triage incoming faxes. This role requires an active FL Board of Pharmacy, Pharmacy Technician Licensed, previous experience in pharmacy, knowledge of brand name and generic medications, strong attention to detail and organizational skills, moderate to advanced computer skills, and great telephone etiquette.
Responsibilities
- Perform duties assigned by the Data Entry Manager
- Answer phones and respond to orders, re-orders and general customer inquiries
- Handle and resolve client complaints and inquiries in a timely manner
- Triage incoming faxes by facility/department and in accordance with cutoff times
- Clarify orders as needed
Qualifications
Required
- Active FL Board of Pharmacy, Pharmacy Technician Licensed
- Previous experience in pharmacy
- Knowledge of brand name and generic medications
- Strong attention to detail and organizational skills
- Moderate to advanced computer skills
- Great telephone etiquette
- High school diploma or equivalent
Preferred
- LTC pharmacy experience
- Frameworks / ECM knowledge
About Specialty Rx, Inc.
SpecialtyRx is a leading brand in the healthcare industry, offering innovative solutions to simplify drug care for healthcare facilities nationwide. They provide integrated healthcare models, facility management software like SRXnow, and resources like Specialty365 and MedMemos to support healthcare professionals. Compliance with local, state, and federal regulations is a top priority for SpecialtyRx, ensuring quality care and service excellence.
Full Job Description
Our Company
SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services.
Responsibilities
+ Perform duties assigned by the Data Entry Manager
+ Answer phones and respond to orders, re-orders and general customer inquiries
+ Handle and resolve client complaints and inquiries in a timely manner
+ Triage incoming faxes by facility/department and in accordance with cutoff times.
+ Clarify orders as needed
Qualifications
+ Active FL Board of Pharmacy, Pharmacy Technician Licensed
+ Previous experience in pharmacy
+ LTC pharmacy experience preferred
+ Knowledge of brand name and generic medications
+ Strong attention to detail and organizational skills
+ Moderate to advanced computer skills required
+ Great telephone etiquette a must
+ Frameworks / ECM knowledge a plus
+ High school diploma or equivalent
Company Benefits
+ We offer a competitive salary and benefit package
EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.
EO/Minorities/Females/Disabled/Veterans
Requirements
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