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Retail Supervisor - Philadelphia Premium Outlet
Nike • Pottstown, PA 19464 • Posted 17 days ago
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In-person • Full-time • Junior Manager
Job Highlights
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As a Retail Supervisor at Nike, you will assist the Store Manager in achieving sales and profitability targets, providing direction to other store employees, and ensuring outstanding merchandising and customer service within the Converse Outlet Store. This role involves operational and merchant excellence, customer service, and financial performance management.
Responsibilities
- Ensure consistent execution of operating and merchant standards.
- Open and close store per operating procedures and standard processes.
- Partner with SM to ensure all visual merchandising, promotions, and markdowns are completed within guidelines and on time.
- Follow shipment standard processes and policies.
- Ensure employees are cross-trained in all areas of operation.
- Spearhead and demonstrate the STARS MANTRA daily as a Converse Brand Ambassador.
- Communicate financial objectives and critical metrics to team members.
- Assist in delivering the Financial Budget.
- Improve store's financial performance through efficiency in sales, revenue, and shrinkage metrics.
Qualifications
Required
- High School Diploma or GED
- 1-2 years of retail experience
- Ability to speak clearly with employees and customers
- Required math functions (adding, subtracting, multiplying, and dividing)
- Ability to exercise a high degree of integrity
- Availability to work evenings, weekends, and holidays as needed
- Ability to perform all retail floor functions, including standing for extended periods, climbing ladders, stock/retrieving/merchandise, and unloading shipments
About Nike
NIKE, Inc. operates in the athletic apparel and footwear industry. It offers a wide range of products under its Nike, Jordan, and Converse brands, focusing on footwear, apparel, and equipment for various sports and activities. The company is known for its global presence, innovative technologies, and strong commitment to performance and sustainability.
Full Job Description
As our Store Supervisor and a member of the Converse Management team, you will assist the Store Manager in achieving sales and profitability targets and providing direction to other store employees. Help ensure long-term business growth by providing outstanding merchandising and customer service within the Converse Outlet Store!
Operational and Merchant Excellence:
+ Ensure consistent execution of operating and merchant standards.
+ Open and close store per operating procedures and standard processes
+ Partner with SM to ensure that all visual merchandising, promotions, and markdowns are completed within guidelines and on time (to include mismates, obsolete, and defectives)
+ Follow our shipment standard processes and policies
+ Ensure that employees are cross-trained as appropriate in all areas of operation, such as footwear, apparel, equipment, cashiering, and back of the house.
Customer Service:
+ As a Converse Brand Ambassador, you spearhead and demonstrate the STARS MANTRA daily.
+ Consistently communicates financial objectives and critical metrics such as daily goals and hourly readings. Your role is to mentor and encourage team members to reach those goals.
Financial Performance:
+ Assist in delivering the Financial Budget.
+ In this role, you add to the store's financial performance through efficiency for critical sales, revenue, and shrinkage metrics, including conversion rates, UPT, and ADPTs.
Qualifications:
+ High School Diploma or GED
+ 1-2 years of retail experience
+ Speaking clearly with employees and customers
+ Required math functions (adding, subtracting, multiplying, and dividing).
+ Ability to exercise a high degree of integrity.
+ You can work evenings, weekends, and holidays as needed.
+ You will perform all retail floor functions, including standing for extended periods, climbing ladders, stock/retrieving/ merchandise, and unloading shipments.
\#LI-SK4
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform the needed job functions, and receive other benefits and privileges of employment. We'd love to hear from you to request accommodation.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 503-671-4156 and let us know the nature of your request, your location and your contact information.
Operational and Merchant Excellence:
+ Ensure consistent execution of operating and merchant standards.
+ Open and close store per operating procedures and standard processes
+ Partner with SM to ensure that all visual merchandising, promotions, and markdowns are completed within guidelines and on time (to include mismates, obsolete, and defectives)
+ Follow our shipment standard processes and policies
+ Ensure that employees are cross-trained as appropriate in all areas of operation, such as footwear, apparel, equipment, cashiering, and back of the house.
Customer Service:
+ As a Converse Brand Ambassador, you spearhead and demonstrate the STARS MANTRA daily.
+ Consistently communicates financial objectives and critical metrics such as daily goals and hourly readings. Your role is to mentor and encourage team members to reach those goals.
Financial Performance:
+ Assist in delivering the Financial Budget.
+ In this role, you add to the store's financial performance through efficiency for critical sales, revenue, and shrinkage metrics, including conversion rates, UPT, and ADPTs.
Qualifications:
+ High School Diploma or GED
+ 1-2 years of retail experience
+ Speaking clearly with employees and customers
+ Required math functions (adding, subtracting, multiplying, and dividing).
+ Ability to exercise a high degree of integrity.
+ You can work evenings, weekends, and holidays as needed.
+ You will perform all retail floor functions, including standing for extended periods, climbing ladders, stock/retrieving/ merchandise, and unloading shipments.
\#LI-SK4
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform the needed job functions, and receive other benefits and privileges of employment. We'd love to hear from you to request accommodation.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 503-671-4156 and let us know the nature of your request, your location and your contact information.
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