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Sales Associate - 77090

Northwest Assistance Ministries • Houston, TX 77007 • Posted 17 days ago

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In-person • Full-time • Entry Level

Job Highlights

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The Sales Associate at Northwest Assistance Ministries is responsible for cashier duties in the Resale Store, including customer service and cash handling. This role involves opening, closing, and maintaining the store's operation, merchandising, inventory selection and rotation, and providing excellent customer service. Additionally, the Sales Associate will work in the Donation Center and is expected to drive sales, increase store productivity, and maintain high standards of merchandising and customer service.

Responsibilities

  • Process customer purchase transactions using cash register and cash handling standards.
  • Assists with open and closing procedures, cash office procedures, verifying cash drawers and completing sales reports.
  • Understand and ensure that the proper security procedures are followed for store openings and closings; including ensuring that alarms are correctly armed and disarmed.
  • Maintain possession of store keys at all times; ensuring keys are not allowed to be duplicated.
  • Drive sales and increase store productivity; manage and control shrink to an acceptable level.
  • Advises Management of any shortages or overages.
  • Prepare bank deposits according to standard practices and procedures, ensuring that deposits are properly secured in the safe before leaving the store.
  • Ensure customers are receiving outstanding service by creating a friendly environment, resolving customer service issues quickly, and maintaining standards.
  • Communicate and work with associates, customers, and volunteers in a professional and courteous manner.
  • Maintain all merchandising standards, display presentations, and signage standards.
  • Actively select inventory for store merchandising to rotate and remove old inventory from sale.
  • Maintain store appearance by ensuring cleanliness and tidiness on a daily basis by following our daily routine for store maintenance.
  • Attend required training classes as needed.
  • Attend department staff meetings, staff events, and fundraising functions as required.
  • Comply with workplace safety procedures.
  • Operates trash compactor in safe manner.
  • Adhere to all Company policies and procedures.
  • Help in the warehouse; assisting donors, sorting inventory, disposing of trash, general housekeeping, merchandising inventory.

Full Job Description

**[Responsible for:
[This position is responsible for cashier duties in the Resale Store, including customer service and cash handling. This position will properly open, close and maintain the successful operation of the store. This position is responsible for merchandising, inventory selection and rotation and excellent customer service. This position will also be scheduled to work in the Donation Center.

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Process customer purchase transactions using cash register and cash handling standards.

Assists with open and closing procedures, cash office procedures, verifying cash drawers and completing sales reports.

Understand and ensure that the proper security procedures are followed for store openings and closings; including ensuring that alarms are correctly armed and disarmed.

Maintain possession of store keys at all times; ensuring keys are not allowed to be duplicated.

Drive sales and increase store productivity; manage and control shrink to an acceptable level.

Advises Management of any shortages or overages.

Prepare bank deposits according to standard practices and procedures, ensuring that deposits are properly secured in the safe before leaving the store.

Ensure customers are receiving outstanding service by creating a friendly environment, resolving customer service issues quickly, and maintaining standards.

Communicatee and work with associates, customers, and volunteers in a professional and courteous manner.

Maintain all merchandising standards, display presentations, and signage standards.

Actively select inventory for store merchandising to rotate and remove old inventory from sale.

Maintain store appearance by ensuring cleanliness and tidiness on a daily basis by following our daily routine for store maintenance.

Attend required training classes as needed.

Attend department staff meetings, staff events, and fundraising functions as required.

Comply with workplace safety procedures.

Operates trash compactor in safe manner.

Adhere to all Company policies and procedures.

Help in the warehouse; assisting donors, sorting inventory, disposing of trash, general housekeeping, merchandising inventory.

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