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Assistant Manager

Taco Bell • Princeton, TX 75407 • Posted 16 days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Assistant Manager at Taco Bell assists with management responsibilities to ensure efficiency and quality of all operations within the restaurant. This role involves ensuring customer satisfaction through quick, efficient service and quality products, maintaining a positive and cooperative atmosphere among employees and customers, and overseeing the operation of all equipment. The Assistant Manager also plays a key role in hiring, training, and reviewing employee performance, as well as performing accounting responsibilities and preparing reports.

Responsibilities

  • Ensure customer satisfaction by providing quick, efficient service and quality products.
  • Provide excellence in quality, service, and cleanliness.
  • Create and maintain a positive and cooperative atmosphere among employees and customers.
  • Maintain knowledge and operation of all equipment.
  • Assist with management of all operations within the restaurant.
  • Assist in the hiring, training, and review of employee performance.
  • Perform accounting responsibilities and prepare reports for submission to the home office.
  • Administer the ACT program.
  • Quickly prepare customers' orders according to specifications and with the highest possible quality.
  • Work as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
  • Prioritize work load, always serving customers first, then maintaining dining room, then maintaining work area.
  • Operate all kitchen equipment.
  • Acknowledge and speak to customers when possible in a friendly and courteous manner.
  • Report any needed equipment and/or facilities repair to the Maintenance Department.

Qualifications

Required

  • High school diploma or GED preferred.
  • Must be clean, neat and well groomed.
  • Must have good interpersonal communication skills.
  • Basic understanding of fast food operations, production procedures and deployment procedures.
  • Ability to master cash control and understand adherence to Quality, Service, Cleanliness and Hospitality guidelines.
  • Understanding of sales forecasting and scheduling, cost control, inventory, profit and loss statements, and personnel administration.
  • Ability to follow verbal and written instructions.
  • Good hearing to work with customers and fellow employees and to work the drive through when necessary.
  • Good vision to observe store dynamics and to operate kitchen equipment safely.
  • Must be honest.
  • Assertive and aggressive, but well mannered.
  • Ability to pay attention to detail, cope with pressure and remain calm in challenging situations.
  • Ability to work as a team member.
  • Ability to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
  • Good manual dexterity to work rapidly and accurately during rush periods.

About Taco Bell

Taco Bell, under Yum! Brands Inc., is a popular fast-food chain known for its Mexican-inspired dishes. They offer a diverse menu with options like Rolled Chicken Tacos and operate a convenient mobile app for easy ordering. Customers can also enjoy benefits through the Taco Bell Rewards loyalty program.

Full Job Description

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Basic Function:

To assist with management responsibilities and ensure efficiency and quality of all operations within the restaurant.

General Responsibilities:

+ Ensure customer satisfaction by providing quick, efficient service and quality products.

+ Provide excellence in quality, service and cleanliness.

+ Create and maintain a positive and cooperative atmosphere among employees and customers.

+ Maintain knowledge and operation of all equipment.

Positions Supervised: Shift Leaders and Team Members when the MIC.

Requirements, Skills and Abilities:

+ High school diploma or GED preferred.

+ Must be clean, neat and well groomed.

+ Must have good interpersonal communication skills to work with customers and employees.

+ Must have basic understanding of fast food operations, production procedures and deployment procedures.

+ Must have ability to master cash control and understand and ensure adherence to Quality, Service, Cleanliness and Hospitality guidelines.

+ Must understand basic principals of sales forecasting and scheduling, cost control, inventory, profit and loss statements, and personnel administration.

+ Must be able to follow verbal and written instructions.

+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.

+ Must have good vision to observe store dynamics and to operate kitchen equipment safely.

+ Must be honest.

+ Must be assertive and aggressive, but well mannered.

+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.

+ Must be able to work as a team member and to perform job duties with a minimum of disruption to customers or fellow employees.

+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.

+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.

Job Training: Normally, eight to eighteen months required to gain job knowledge. Job performed under general supervision. Position requires continuous customer and employee contacts.

Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.

Key Activities:

+ Assists with management of all operations within the restaurant.

+ Assists in the hiring, training, and review of employee performance.

+ Performs accounting responsibilities and prepares reports for submission to the home office.

+ Administers the ACT program.

+ Quickly prepares customers' orders according to specifications and with the highest possible quality.

+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.

+ Prioritizes work load, always serving customers first, then maintaining dining room, then maintaining work area.

+ Operates all kitchen equipment.

+ Acknowledges and speaks to customers when possible in a friendly and courteous manner.

+ Reports any needed equipment and/or facilities repair to the Maintenance Department.