TradeStation • Chicago, IL 60606 • Posted 1 day ago
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TradeStation is seeking a Client Experience Representative responsible for end-to-end client support, including client education, platform troubleshooting, and liaising with Sales, Operations, and other departments to ensure timely resolution of customer requests and issues. The role involves working in a team-oriented environment and maintaining a positive representation of TradeStation through professionalism and courtesy.
About TradeStation
TradeStation is a leading brand in the financial services industry, offering advanced trading technology, online brokerage services, and education. They provide platforms for trading stocks, ETFs, options, futures, and cryptocurrencies, with commission-free trading on equities and access to over 2,000 commission-free ETFs. TradeStation is known for its powerful, reliable, and mobile-friendly platforms, making it a one-stop solution for traders of all levels.
Who We Are:
TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation.
What We Are Looking For:
We are seeking a Client Experience Representative who will be responsible for end-to-end client support. The client base that is serviced consists of beginner, novice and sophisticated traders that require a unique level of support. The position will be responsible for client education, client support, platform troubleshooting, and product support. The candidate will be expected to work as a liaison to Sales, Operations and other departments to ensure resolution to all customer requests and issues in a timely fashion.
What You’ll Be Doing:
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What We Offer:
TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.
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