Job Search Assistant
Patient Educator
Serenity Healthcare • Louisville, CO 80027 • Posted 20 days ago via ZipRecruiter
Boost your interview chances in seconds
Tailored resume, cover letter, and cheat sheet
In-person • Full-time • $22.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Serenity Healthcare is seeking a Provider Assistant for our Superior office. The role involves owning the initial communication with providers on behalf of patients, providing exceptional service, and gathering essential information to direct their experience. The position requires empathy, the ability to initiate delicate conversations regarding patients' personal histories, and may be triggering for some individuals due to working with suicidal patients and those with PTSD.
Responsibilities
- Educate our patients on the treatment options Serenity provides.
- Gather, review, and verify all pertinent information in relation to the patient and their visit.
- Communicate directly with participating healthcare Providers regarding patient's care.
- Demonstrate compassionate support, attention, and assistance to patients.
- Assist Providers with any other relevant duties as needed.
Qualifications
Required
- High School Diploma or GED.
- At least 2+ year of full-time work experience
- Experience with confidently resolving common patient or customer concerns.
- Passion for helping others in a patient-centric culture.
- A quick learner comfortable in an innovative environment.
About Serenity Healthcare
Serenity Mental Health Centers is a leading brand in the healthcare industry, providing life-saving technology and care to patients. They focus on healthcare technology and offer career opportunities at all experience levels, with paid training and mentoring. With 16 locations across 7 states, they are dedicated to making a positive impact on mental health through breakthroughs like transcranial magnetic stimulation (TMS).
Full Job Description
Job Description
Patient Educator
Serenity is seeking a Patient Educator for our Superior office. Our Patient Educators are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Essential Job Functions
- Educate our patients on the treatment options Serenity provides.
- Gather, review, and verify all pertinent information in relation to the patient and their visit.
- Communicate directly with participating healthcare Providers regarding patient's care.
- Demonstrate compassionate support, attention, and assistance to patients.
- Assist Providers with any other relevant duties as needed.
Benefits
- Competitive Pay
- Paid Orientation
- Medical, Dental, Vision, Life Insurance
- Generous Paid Time Off
- Paid company lunches and treats
Qualifications
- High School Diploma or GED.
- At least 2+ year of full-time work experience
- Experience with confidently resolving common patient or customer concerns.
- Passion for helping others in a patient-centric culture.
- A quick learner comfortable in an innovative environment.
About
Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion for improving our patients’ lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.
Learn More About Us
About Serenity Healthcare
Serenity’s Provided Services
Meet our Patients
*This position is contingent on successfully completing a criminal background check upon hire.
In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22/hour.
Powered by JazzHR
RtA7g575kM
Search for other jobs like this one:
Search for popular related roles:
Search nearby locations hiring for this role: