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Customer Services Associate

The Millennium Group • SF, CA • Posted 16 days ago

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In-person • Part-time • $19.00/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Millennium Group (TMG) is seeking a highly motivated and enthusiastic Customer Services Associate for their mailroom location in San Francisco, CA. This part-time role involves receiving and delivering incoming mail and packages, metering outgoing mail, sorting mail, processing accountable mail, x-raying packages for suspicious items, and performing mail/package deliveries within the building. The ideal candidate will contribute to TMG's success in the business process outsourcing industry.

Responsibilities

  • Receive and Deliver incoming mail and packages
  • Meter outgoing mail
  • Sort interoffice and USPS mail
  • Process Accountable Mail using Bear Tracks system
  • X-ray packages for suspicious items
  • Process outgoing packages via UPS/FedEx
  • Perform mail/package deliveries within the building
  • Look up and research unidentified mail recipients
  • Provide exceptional Customer Service and Customer Experience
  • Daily input of volumes/EOM volume input
  • Document daily volume reports

Qualifications

Required

  • High School diploma or GED equivalent
  • Ability to lift up to 50 lbs
  • 6 months to 1 year experience in a mail room or experience at FedEx, Amazon, and/or UPS
  • Working knowledge in MS-Office: Word, Excel, Outlook, and Power Point
  • Ability to appropriately handle confidential and highly sensitive material
  • Ability to handle prolonged standing, frequent walking, pushing heavy carts

About The Millennium Group

The Millennium Group is a premier provider of Integrated Office & Facilities Management, Mail, and Print Services Outsourcing solutions for organizations in all industries. They offer a comprehensive range of services, including Office Services, Integrated Facilities Management, Digital Mail Services, Print Services, and Contactless Delivery, focusing on cost savings, streamlined processes, and building strong lasting relationships. TMG, a Minority Women-Owned Business Enterprise established in 1984, is committed to diversity and veterans' employment, embracing new technologies and practices to optimize resources and reduce costs.

Full Job Description

20.00 per year $20/hr | SF, CA, USA | Hourly | Part Time

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Main Duties and Responsibilities:

+ Mailroom office location

+ Receive and Deliver incoming mail and packages

+ Meter outgoing mail.

+ Sort interoffice and USPS mail

+ Process Accountable Mail using Bear Tracks system

+ X-ray packages for suspicious items

+ Process outgoing packages via UPS/FedEx

+ Perform mail/package deliveries within the building

+ Look up and research unidentified mail recipients

+ Provide exceptional Customer Service and Customer Experience

+ Daily input of volumes/EOM volume input

+ Document daily volume reports

Qualifications:

+ High School diploma or GED equivalent required.

+ Ability to lift up to 50 lbs.

+ 6 months to 1 year experience in a mail room or experience at FedEx, Amazon, and/or UPS.

+ Working knowledge in MS-Office: Word, Excel, Outlook, and Power Point.

+ Ability to appropriately handle confidential and highly sensitive material.

+ Ability to handle prolonged standing, frequent walking, pushing heavy carts.