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Assistant General Manager
Pura Vida Miami • Fort Lauderdale, FL 33313 • Posted 17 days ago
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In-person • Full-time • $50,000-$55,000/yr • Contract • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
As an Assistant General Manager at Pura Vida Miami, you will lead a team focused on serving and educating guests about nutrient-rich food and beverage items, highlighting their health benefits. This role involves fostering a positive environment, delivering outstanding customer service, managing inventory, and ensuring adherence to food safety regulations. The position requires a minimum of 1 year of customer service experience in the hospitality or restaurant industry, along with 2+ years of managerial experience.
Responsibilities
- Lead by example, demonstrating positivity and maintaining clear communication with the entire team.
- Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.
- Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.
- Collaborate with the General Manager to manage inventory, labor allocation, and operational procedures.
- Establish and maintain staffing plans that support anticipated volume fluctuations
- Uphold strict adherence to all food safety regulations and sanitation standards.
- Support in supervisory functions, including hiring, promoting, demoting, and terminating, conducting performance appraisals and coaching and developing associates.
- Organize, schedule, and supervise team member shifts, ensuring smooth operations and efficient workflow.
- Direct staff while on the floor to ensure smooth operations and address any issues promptly.
- Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
Qualifications
Required
- Minimum 1 year of proven experience in customer service in the hospitality and/or restaurant industry.
- 2+ years of proven managerial experience in the hospitality and/or restaurant industry.
- High School Diploma or GED required; 2 years of college preferred.
- Exceptional communication, organizational, and problem-solving skills.
- Local/municipal requirements, such as Food Handler certification required.
- Must be able to frequently lift and or move up to 50 pounds.
Preferred
- Bilingual proficiency (English and Spanish)
About Pura Vida Miami
Pura Vida Miami is an all-day cafe focused on promoting health and wellness through nutritious food. They offer a variety of delicious dishes, specialty beverages, and convenient services like a mobile app, loyalty program, and online ordering for customer satisfaction.
Full Job Description
We are a lifestyle brand!
If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.
We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a year.
We love and take pride in what we do, and we are looking for the right partners to grow with us. Please join us if you consider yourself a person of integrity, a hard-working team player who is eager to continually grow and learn.
PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:
As an Assistant General Manager, you will be entrusted with the leadership of a team comprised of exceptional individuals who share our values. Your primary focus will be not only on serving and educating our guests about our products but also on highlighting the health benefits associated with each nutrient-rich recipe, supporting their journey toward a better, happier life. Additionally, you will foster a positive environment for both team members and guests alike, ensuring a welcoming atmosphere every day.
Some of the key responsibilities include:
+ Lead by example, demonstrating positivity and maintaining clear communication with the entire team.
+ Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.
+ Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.
+ Collaborate with the General Manager to manage inventory, labor allocation, and operational procedures.
+ Establishes and maintains staffing plans that support anticipated volume fluctuations
+ Uphold strict adherence to all food safety regulations and sanitation standards, prioritizing the well-being of both customers and staff.
+ Supports in supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates.
+ Organize, schedule, and supervise team member shifts, ensuring smooth operations and efficient workflow.
+ Direct staff while on the floor to ensure smooth operations and address any issues promptly.
+ Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
REQUIREMENTS:
+ Minimum 1 year of proven experience in customer service in the hospitality and/or restaurant industry.
+ 2+ years of proven managerial experience in the hospitality and/or restaurant industry.
+ High School Diploma or GED required; 2 years of college preferred.
+ Exceptional communication, organizational, and problem-solving skills.
+ Local/municipal requirements, such as Food Handler certification required.
+ Must be able to frequently lift and or move up to 50 pounds.
+ Bilingual proficiency (English and Spanish) is a plus.
BENEFITS:
+ Health & Wellness - Medical, Dental & Vision, and more!
+ PTO
+ Discounted Meals
+ Growth Opportunities
The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities form time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.
Job Types: Full-time, Contract
Pay: $50,000.00 - $55,000.00 per year
Benefits:
+ Dental insurance
+ Employee discount
+ Flexible schedule
+ Health insurance
+ Paid time off
+ Paid training
+ Vision insurance
Shift:
+ 10 hour shift
+ 8 hour shift
+ Day shift
+ Evening shift
+ Morning shift
Experience:
+ Restaurant management: 3 years (Preferred)
Ability to Relocate:
+ Fort Lauderdale, FL: Relocate before starting work (Required)
If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.
We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a year.
We love and take pride in what we do, and we are looking for the right partners to grow with us. Please join us if you consider yourself a person of integrity, a hard-working team player who is eager to continually grow and learn.
PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:
As an Assistant General Manager, you will be entrusted with the leadership of a team comprised of exceptional individuals who share our values. Your primary focus will be not only on serving and educating our guests about our products but also on highlighting the health benefits associated with each nutrient-rich recipe, supporting their journey toward a better, happier life. Additionally, you will foster a positive environment for both team members and guests alike, ensuring a welcoming atmosphere every day.
Some of the key responsibilities include:
+ Lead by example, demonstrating positivity and maintaining clear communication with the entire team.
+ Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.
+ Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.
+ Collaborate with the General Manager to manage inventory, labor allocation, and operational procedures.
+ Establishes and maintains staffing plans that support anticipated volume fluctuations
+ Uphold strict adherence to all food safety regulations and sanitation standards, prioritizing the well-being of both customers and staff.
+ Supports in supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates.
+ Organize, schedule, and supervise team member shifts, ensuring smooth operations and efficient workflow.
+ Direct staff while on the floor to ensure smooth operations and address any issues promptly.
+ Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.
REQUIREMENTS:
+ Minimum 1 year of proven experience in customer service in the hospitality and/or restaurant industry.
+ 2+ years of proven managerial experience in the hospitality and/or restaurant industry.
+ High School Diploma or GED required; 2 years of college preferred.
+ Exceptional communication, organizational, and problem-solving skills.
+ Local/municipal requirements, such as Food Handler certification required.
+ Must be able to frequently lift and or move up to 50 pounds.
+ Bilingual proficiency (English and Spanish) is a plus.
BENEFITS:
+ Health & Wellness - Medical, Dental & Vision, and more!
+ PTO
+ Discounted Meals
+ Growth Opportunities
The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities form time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.
Job Types: Full-time, Contract
Pay: $50,000.00 - $55,000.00 per year
Benefits:
+ Dental insurance
+ Employee discount
+ Flexible schedule
+ Health insurance
+ Paid time off
+ Paid training
+ Vision insurance
Shift:
+ 10 hour shift
+ 8 hour shift
+ Day shift
+ Evening shift
+ Morning shift
Experience:
+ Restaurant management: 3 years (Preferred)
Ability to Relocate:
+ Fort Lauderdale, FL: Relocate before starting work (Required)
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