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Physical Therapy Aide
ATI Physical Therapy • Kennett Square, PA 19348 • Posted 17 days ago
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In-person • Part-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Physical Therapy Aide at ATI Physical Therapy is responsible for providing direct patient care under the supervision of a licensed clinician, including setting up and adjusting exercise equipment, instructing and monitoring exercise performance, and assisting with home exercise programs and therapeutic modalities. This role also involves maintaining clinic tidiness, ordering supplies, ensuring equipment functionality, and promoting a positive patient experience through greetings, registration, and onboarding. The position supports the company's mission by contributing to patient care and clinic metrics.
Responsibilities
- Provide direct patient care and support as allowable by state statutes under the direct supervision of a licensed clinician.
- Maintain overall tidiness of the clinics, following cleaning and sanitation protocols.
- Order and stock clinic supplies; ensure equipment is clean and functioning properly.
- Escalate patient concerns and issues to clinicians and the Clinic Director for quick resolution.
- Greet and interact with patients warmly both by phone and in person during the daily check-in process.
- Promote an efficient patient intake and registration process.
- Onboard new patients presenting for their first visit, including review of paperwork, verified benefits, completion of medical forms, and patient outcomes tools.
- Convert referrals into evaluations, assist with patient rescheduling, and support the daily patient check-in process.
- Collect Patient Reported Outcome assessments.
Qualifications
Required
- High School diploma or equivalent.
- Healthcare experience (Physical Therapist Aide/Technician, Medical Assistant, hospital employment, chiropractic, fitness industry, PT & PTA students).
- Customer Service experience (service industry or administrative role).
- Certified Personal Trainer experience.
- Associates Degree in Health Sciences or Related Field.
About ATI Physical Therapy
ATI Physical Therapy is a leading provider of physical therapy services in the United States, with over 900 clinics across 25 states. They offer services such as physical therapy, occupational therapy, sports performance, specialized rehabilitation programs, and workplace health services to help individuals recover from injuries and improve physical well-being. The company is committed to personalized care and evidence-based treatments to meet the needs of its patients.
Full Job Description
**Overview**
**Operations Support Specialist/Physical Therapy Aide/Rehab Aide**
**Stronger Together:**
ATI is the largest outpatient orthopedic physical therapy company under one brand, growing to over 900 locations in 24 states. We continue to preserve our friendly atmosphere with our innovative, vibrant, and team-based culture. Collaboration is at the heart of what we do, and it's guided byour National Outcomes Registry which has over 3 million patient cases to support our best practices for excellence in treatment as well as continually contributing to the body of research that supports the value of physical therapy in musculoskeletal healthcare. Whether you are new or returning or just familiar with our brand, we are excited to share the resources that support your personal and professional growth.
**Specialist Support:**
+ Work alongside and observe leading experts in the field of Physical and Occupational Therapy
+ Be a part of a team dedicated to patient care.
+ Gain valuable healthcare knowledge and skills to head start a career.
In addition to a competitive compensation package, you will enjoy customizable benefits:
+ Insurance: health, dental & vision
+ Paid Time Off & Be Well Days
+ 401K Matching Program
+ Long-Term & Short-Term Disability
+ Life Insurance
**Responsibilities**
+ Provide direct patient care and support as allowable by state statutes and under the direct supervision of and prescription by a licensed clinician. This includes safely setting up and adjusting exercise equipment, instructing, and monitoring exercise performance, helping provide prescribed home exercise programs, and assisting with set up/delivery of therapeutic modalities as prescribed and appropriate.
+ Maintain overall tidiness of the clinics, following cleaning and sanitation protocols; ordering and stocking clinic supplies; ensuring equipment is clean and functioning properly.
+ Have a sense of urgency, ensuring patient concerns and issues are escalated to clinicians and the Clinic Director for quick resolution.
**Support ATI's mission by cultivating an exceptional customer experience:**
+ Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time.
+ Promote an efficient patient intake and registration process and assist clinicians with timely scheduling.
+ Effectively onboard new patients presenting for their first visit, including review of the relevant paperwork, verified benefits, completion of medical forms, and patient outcomes tools.
**Assist ATI in reaching clinic metrics:**
+ Be a key partner in converting referrals into evaluations.
+ Assist with patient rescheduling to limit drop percentage.
+ Provide primary support during the daily patient check-in process, including upfront payment collections aligned with ATI's Policies
+ Assist with the collection of Patient Reported Outcome assessments.
_The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands._
**Qualifications**
+ High School diploma and/or
+ Healthcare experience (Physical Therapist Aide/Technician, Medical Assistant, hospital employment, chiropractic, fitness industry, PT & PTA students)
+ Customer Service experience (service industry or administrative role)
+ Certified Personal Trainer experience.
+ Associates Degree in Health Sciences or Related Field
_ATI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training._
****You must be 18+ years old to apply****
**Virtual Employee?**
No
**Location/Org Data : Dept Number**
0488
**ReqID** **_2024-22112_**
**Job Locations** **_US-PA-Kennett Square_**
**Job Category** **_Outpatient Rehab - Clinical Support Staff_**
**Pay Class** **_Part Time_**
**Operations Support Specialist/Physical Therapy Aide/Rehab Aide**
**Stronger Together:**
ATI is the largest outpatient orthopedic physical therapy company under one brand, growing to over 900 locations in 24 states. We continue to preserve our friendly atmosphere with our innovative, vibrant, and team-based culture. Collaboration is at the heart of what we do, and it's guided byour National Outcomes Registry which has over 3 million patient cases to support our best practices for excellence in treatment as well as continually contributing to the body of research that supports the value of physical therapy in musculoskeletal healthcare. Whether you are new or returning or just familiar with our brand, we are excited to share the resources that support your personal and professional growth.
**Specialist Support:**
+ Work alongside and observe leading experts in the field of Physical and Occupational Therapy
+ Be a part of a team dedicated to patient care.
+ Gain valuable healthcare knowledge and skills to head start a career.
In addition to a competitive compensation package, you will enjoy customizable benefits:
+ Insurance: health, dental & vision
+ Paid Time Off & Be Well Days
+ 401K Matching Program
+ Long-Term & Short-Term Disability
+ Life Insurance
**Responsibilities**
+ Provide direct patient care and support as allowable by state statutes and under the direct supervision of and prescription by a licensed clinician. This includes safely setting up and adjusting exercise equipment, instructing, and monitoring exercise performance, helping provide prescribed home exercise programs, and assisting with set up/delivery of therapeutic modalities as prescribed and appropriate.
+ Maintain overall tidiness of the clinics, following cleaning and sanitation protocols; ordering and stocking clinic supplies; ensuring equipment is clean and functioning properly.
+ Have a sense of urgency, ensuring patient concerns and issues are escalated to clinicians and the Clinic Director for quick resolution.
**Support ATI's mission by cultivating an exceptional customer experience:**
+ Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time.
+ Promote an efficient patient intake and registration process and assist clinicians with timely scheduling.
+ Effectively onboard new patients presenting for their first visit, including review of the relevant paperwork, verified benefits, completion of medical forms, and patient outcomes tools.
**Assist ATI in reaching clinic metrics:**
+ Be a key partner in converting referrals into evaluations.
+ Assist with patient rescheduling to limit drop percentage.
+ Provide primary support during the daily patient check-in process, including upfront payment collections aligned with ATI's Policies
+ Assist with the collection of Patient Reported Outcome assessments.
_The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands._
**Qualifications**
+ High School diploma and/or
+ Healthcare experience (Physical Therapist Aide/Technician, Medical Assistant, hospital employment, chiropractic, fitness industry, PT & PTA students)
+ Customer Service experience (service industry or administrative role)
+ Certified Personal Trainer experience.
+ Associates Degree in Health Sciences or Related Field
_ATI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training._
****You must be 18+ years old to apply****
**Virtual Employee?**
No
**Location/Org Data : Dept Number**
0488
**ReqID** **_2024-22112_**
**Job Locations** **_US-PA-Kennett Square_**
**Job Category** **_Outpatient Rehab - Clinical Support Staff_**
**Pay Class** **_Part Time_**
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