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Practice Manager

Banfield Pet Hospital • Allen, TX 75013 • Posted 16 days ago

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Practice Managers at Banfield Pet Hospital play a crucial role in managing day-to-day operations to allow the medical team to focus on delivering high-quality veterinary care. They are responsible for driving business results, developing associates, fostering an engaging team environment, and maintaining professional relationships with various stakeholders to support the growth of both the hospital and Banfield.

Responsibilities

  • Manage day-to-day operations to allow the medical team to focus on delivering high-quality veterinary care.
  • Drive business results and develop associates.
  • Foster an engaging team environment.
  • Maintain professional relationships with various stakeholders, including the veterinary medical team, field leadership, corporate headquarters, and PetSmart associates.
  • Educate associates on Banfield guidelines/practices.
  • Budgeting and planning for the hospital.
  • Deal with daily operations.
  • Schedule associates, coordinate time off, and manage continuing education needs.

Qualifications

Required

  • Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training, and experience.
  • Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).

About Banfield Pet Hospital

Banfield Pet Hospital is the largest privately-owned veterinary practice in the U.S., offering a wide range of veterinary services, including routine check-ups, surgeries, dental care, and diagnostics. They are known for their preventive care approach and provide comprehensive Optimum Wellness Plans tailored to specific pet needs. Banfield operates over 1,000 veterinary hospitals across the country and has partnerships with major pet retailers like PetSmart and Petco.

Full Job Description

Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart® associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path.

Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care.

Employment Type: Full-Time

Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).

Description - External

A Day in the Life of a Banfield Practice Manager

The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services. You will also be responsible for:

· Educating associates on Banfield guidelines/practices

· Budgeting and planning for the hospital

· Dealing with daily operations

· Scheduling associates, coordinating time off and managing continuing education needs